Customer Zone Advisor (a)

About the job

A does not only stand for AKB, but for all those who work at the attractive Amployer in the canton of Aargau in an approachable and diverse Ambient work environment. Although numbers are important to us, you are not just a personnel number here. We offer you an interesting role with appreciation for your personality.

Within AKB as well as in the application process, we maintain a respectful and appreciative culture of addressing each other informally. Dare to speak to us on a first-name basis.

What to expect

• You represent AKB at the first point of contact and welcome our customers at the Welcome Desk.
• You enjoy advising new and existing customers on basic services and clarifying further needs.
• You also maintain customer contact at the Learning Desk, where you present our diverse digital channels and support our customers in their use.
• You are responsible for handling customer service at the Cash Desk (deposits/withdrawals, change), including managing the cash inventory and the ATM.
• You succeed in recognising the potential of customers and referring them to the appropriate departments.

What you bring

• This role is suitable for school leavers and BEM graduates.
• You are interested in people and their stories and can inspire them about yourself and AKB.
• You have preferably taken the first step in your career with a completed basic banking qualification.
• You want to deepen your existing knowledge of products and services in the basic service segment.
• A successful day for you means having lively personal exchanges with our customers on site in Olten.
• Teamwork is as important to you as working independently.