BVG Caseworker Insured Persons Administration (m/f/d)
- 21 October 2026
- 80 – 100%
- Permanent position
- CH - Zürich
About the job
Welcome to your future!
55,000 colleagues in 215 countries and territories. Together on the path to rethinking insurance every day - and shaping the future for everyone. Welcome to a strong community where you make a difference from the very beginning. Together we develop further!
BVG Caseworker Insured Persons Administration (m/f/d)
137580 | 80 - 100% | Oerlikon, Zurich | Hybrid
Are you motivated by the idea of competently supporting our insured persons in occupational pension provision? Have you always wanted to find the best possible solutions in direct customer contact and take on responsibility?
Become part of Zurich Switzerland and bring your expertise to the Life business area in the Help Point BVG department. You are responsible for comprehensive insured persons administration and handle the written and telephone enquiries of our insured persons in German and English. In addition, you process insured persons' changes such as divorce cases, WEF and purchases, and proactively support our sales and distribution units by working closely with internal and external stakeholders.
What to expect
- You are responsible for comprehensive insured persons administration
- You handle the written and telephone enquiries of our insured persons in German and English
- You process insured persons' changes (divorce cases, WEF, purchases, etc.)
- You proactively support sales and distribution units and collaborate with internal and external stakeholders
What distinguishes you
- Commercial basic training, ideally in the insurance or financial sector
- Further training in social insurance (e.g. VBV) is an advantage
- Proactive, team-oriented and resilient personality with good communication skills
- Confident German and very good English and French, any additional foreign language is an advantage
Good to know
Part-time or full-time: 80 - 100%
Workplace: Oerlikon, Zurich
Start date: by arrangement
Travel activity: None
Hybrid working: up to 40%
All about your application
You can apply directly online with us in a first step - you only need your CV for this. Further information about the application process can be found here .
We value an efficient and appreciative application process. The Talent Acquisition Team reviews your application personally, without the use of artificial intelligence. From your first personal meeting with the responsible manager, you will always receive individual feedback from us. Because we are convinced: meaningful feedback is based on personal exchange.
We do not work with recruitment agencies for this position. Unsolicited applications will neither be considered nor remunerated.
Do you have any questions? Eleni, Talent Acquisition Consultant, is happy to assist you at +41 44 628 20 51.
137580 | 80 - 100% | Oerlikon, Zurich | Hybrid
Are you motivated by the idea of competently supporting our insured persons in occupational pension provision? Have you always wanted to find the best possible solutions in direct customer contact and take on responsibility?
Become part of Zurich Switzerland and bring your expertise to the Life business area in the Help Point BVG department. You are responsible for comprehensive insured persons administration and handle the written and telephone enquiries of our insured persons in German and English. In addition, you process insured persons' changes such as divorce cases, WEF and purchases, and proactively support our sales and distribution units by working closely with internal and external stakeholders.
What to expect
- You are responsible for comprehensive insured persons administration
- You handle the written and telephone enquiries of our insured persons in German and English
- You process insured persons' changes (divorce cases, WEF, purchases, etc.)
- You proactively support sales and distribution units and collaborate with internal and external stakeholders
What distinguishes you
- Commercial basic training, ideally in the insurance or financial sector
- Further training in social insurance (e.g. VBV) is an advantage
- Proactive, team-oriented and resilient personality with good communication skills
- Confident German and very good English and French, any additional foreign language is an advantage
Good to know
Part-time or full-time: 80 - 100%
Workplace: Oerlikon, Zurich
Start date: by arrangement
Travel activity: None
Hybrid working: up to 40%
All about your application
You can apply directly online with us in a first step - you only need your CV for this. Further information about the application process can be found here .
We value an efficient and appreciative application process. The Talent Acquisition Team reviews your application personally, without the use of artificial intelligence. From your first personal meeting with the responsible manager, you will always receive individual feedback from us. Because we are convinced: meaningful feedback is based on personal exchange.
We do not work with recruitment agencies for this position. Unsolicited applications will neither be considered nor remunerated.
Do you have any questions? Eleni, Talent Acquisition Consultant, is happy to assist you at +41 44 628 20 51.