Sierre
15 hours ago
Customer Care 80% - 100% – Annualized rate with seasonal flexibility
- 16 April 2026
- 80 – 100%
- Permanent position
- Sierre
Job summary
Join Univerre to shape the future of glass packaging! Enjoy a vibrant work culture.
Tasks
- Delight clients by providing exceptional customer service.
- Process orders and manage samples efficiently for clients.
- Contribute to service improvements and support sales efforts.
Skills
- CFC in commerce with 5+ years in customer service preferred.
- Bilingual in German or French; Italian is a plus.
- Proactive, dynamic, and skilled in time management.
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About the job
Are you convinced that glass is the packaging of the future? Do you want to successfully contribute to the development of glass packaging? Then join Univerre to build your professional career - and work in a unique and welcoming corporate culture!
At Univerre, we are passionate about the development of glass packaging, drinking glasses, innovative and high-quality printing services to meet the ever-evolving needs of our customers. At our brand new headquarters in Sierre, we are looking for a customer service professional ready to provide an exceptional experience.
Customer Care (80% - 100%)
A day in the role
Serving customers is in your DNA, and you do your utmost to delight them!
Record and process orders, update the database, prepare and send samples, and find solutions for every situation.
Listen to and advise customers on all services offered by Univerre, embodying excellence at every touchpoint.
Through your proposals, contribute to the continuous improvement of the service and its processes, participate in improvement and development projects at Univerre.
Take turns ensuring the physical and telephone reception of customers at the company reception.
Sales and follow-up of existing customers as well as active prospecting of new customers.
Support the sales team.
Keys to your success
Holder of a commercial employee CFC diploma, ideally with 5 years or more experience in customer service and related administrative activities.
German or French speaking, you are perfectly bilingual. Italian is an asset.
Dynamic, proactive, you have the desire to be an actor in the development of the company and its clientele.
You know how to manage your time, priorities, and activities, even in stressful situations.
You work efficiently with modern and collaborative tools.
At Univerre, you will find
An exceptional workplace.
For your professional success.
An inspiring environment.
For your personal fulfillment.
Benefits and more.
To boost your motivation.
Moments of conviviality.
To enjoy every day.
If you are a highly motivated person, passionate about the service world and eager to grow in this field, submit your application at: univerre.ch/jobs . See you soon! Univerre Team
