Director of MICE Sales, Bürgenstock Collection 100% (m/f/x)

An icon among Swiss hotels: The story of the Bürgenstock Resort Lake Lucerne began in 1873 – a story that continues to impress and touch to this day. High up on the Bürgenberg lies an oasis of relaxation and a place of first-class hospitality. The Bürgenstock Resort and its approximately 700 employees from 54 nations provide the perfect setting for dazzling moments that remain in memory.

Three exclusive hotels, the Bürgenstock Hotel & Alpine Spa (5* Superior) with the two accommodation options The Contemporary and The Heritage, the Waldhotel by Bürgenstock (5* Superior), and the Taverne 1879 (3*) are available to guests. Each of these establishments knows how to create a unique atmosphere. Ten restaurants, bars & lounges showcase culinary excellence; in the award-winning Alpine Spa and Waldhotel Spa, guests find ultimate relaxation. The Bürgenstock Resort is not only a dream destination for travelers from around the world but also a workplace with an excellent corporate culture.

The resort ranks 4th among the best employers in Switzerland 2023 in the category of gastronomy, tourism, accommodation, entertainment, and leisure, and received the official certification as "Great Place to Work" in Switzerland 2025. Two awards that fill the entire team with pride.

To strengthen our team, we are looking for a personality starting in October 2025 or by arrangement as

Director of MICE Sales,

Bürgenstock Collection

100% (m/f/x)

Your extensive main responsibilities include:

• Organizing and leading sales discussions to acquire new business or finalize contracts
• Representing the Collection at trade fairs, roadshows, and sales exhibitions domestically and internationally
• Conducting and supporting the execution of business (e.g., drafting offers, contracts, and managing customer correspondence)
• Building and maintaining close relationships with key internal and external stakeholders
• Developing new sales strategies and exploring new markets to ensure the highest yields in the market for the segment
• Interpreting market data through sales systems and developing and implementing strategies to achieve financial goals for room and event/banquet sales

Your profile

• Bachelor's degree in hotel management, business administration, or a related field
• At least 6 years of professional experience in sales and at least 3 years of professional experience in the MICE and event sector in a luxury hotel as Director of Events/Director of MICE
• Fluent in German and English, both spoken and written; additional knowledge of Italian and French is an advantage
• Extensive knowledge of the MICE industry, current market trends, and best practices
• Solid understanding of the Swiss hospitality and tourism landscape, as well as proven experience working with international markets and multicultural clients
• Strong skills in strategic planning and revenue optimization
• Excellent negotiation and contract skills, as well as outstanding presentation and public speaking abilities

You can expect a diverse role in a great team with many benefits, such as the staff house with a gym, TV lounge, billiard room, and library. You will receive discounts in the restaurants, in the hotel for accommodation for you and your family and friends, discounts for tennis, golf, sports equipment, and insurance. You can attend group courses at attractive prices and obtain REKA checks from us at preferential conditions. Travel by public transport is financially supported by the company, and parking spaces are offered at attractive prices. As an employee, you will have access to the Beekeeper employee app, benefit from interesting training opportunities, and internal advancement possibilities, among others.

If you also identify with our values of enthusiasm, commitment, responsibility, and entrepreneurship (BEvU), then seize this unique opportunity for a varied role with great potential to learn new things and contribute to the success of the world-class resort in the heart of Switzerland.

We look forward to receiving your complete application documents, including a cover letter, work references, and photo. Only applications that meet the requirements will be contacted for further selection. Only applications submitted online will be considered.

Awards:

Swiss Location Awards "Switzerland's best meeting location"

World Travel Awards "Switzerland's Leading Luxury Hotel 2024"

World Spa Awards "World’s, Europe’s & Switzerland’s Best Hotel Spa 2024"

LHW Membership Awards "Remarkable Experience Award 2023"

Great Place To Work 2025

The New York Times’ "52 Places to Go in 2018"

Travel + Leisure "500 List 2021"

Handelszeitung "Best Employer in the Hospitality Sector 2023"

Falstaff Magazine "Best Hotel in Switzerland - No. 1"

Wine Spectator 2024 "Best Award of Excellence"

Swiss Bar Awards "Best Hotel Bar"

BÜRGENSTOCK HOTELS AG

Heike Bühlmann

Director of Human Resources

Bürgenstock 30

6363 Obbürgen

+41 41 612 61 70

www.burgenstockresort.com