Domicil Bern AG
Bern
ICT Supporter 80-100%
- 06 July 2026
- 80 – 100%
- Bern
About the job
Your Tasks
You are the first point of contact for our employees regarding IT concerns and competently support them in first- and second-level support. You analyse and resolve issues in the areas of Windows workstations, Microsoft 365, Outlook, Teams, printers, telephony, and mobile devices. You set up PCs, notebooks, smartphones, and other workstations, install standard software, and assist with hardware changes, rollouts, and workstation relocations. Additionally, you manage user accounts and permissions, support employee onboarding and offboarding, and document support cases and solutions in the ticket system. Furthermore, you contribute to IT projects, maintain instructions and documentation, and with your service-oriented approach as well as adherence to IT security and data protection requirements, you help ensure a reliable and smooth IT operation.
Your Profile
- Completed training as an ICT specialist EFZ, ICT professional EFZ, or a comparable qualification
- Alternatively, a commercial, technical, or nursing basic training with a strong IT affinity and experience in IT support
- Initial professional experience in IT support or service desk
- Good knowledge of Windows, Microsoft 365, Outlook, Teams, and common workstation hardware
- Ideally experience with Active Directory or Entra ID and ticket systems
- Very good German language skills, both spoken and written
- You work customer-oriented, reliably, and structured, think solution-oriented, and value teamwork
Your Benefits
- A varied role in a modern healthcare company
- A collegial and helpful IT team with short decision-making paths
- Independent work with personal responsibility
- Individual training and development opportunities
- Modern IT infrastructure and contemporary work tools
- Participation in exciting IT projects and rollouts
- Attractive employment conditions and flexible working hours
Choose an Excellent Employer
Do you have questions?
Nino Stettler, IT Specialist, Phone: 031 307 20 50, Email: nino.stettler@concara.ch
Celina Zipperle, IT Supporter & Administrator / Trainer, Phone: 031 388 50 50, Email: Celina.Zipperle@concara.ch
Spitex Bern and Domicil have joined forces under the umbrella of the non-profit Concara Group. With over 2000 employees, we are jointly committed to integrated all-round care, both inpatient and outpatient, as well as at home.
At Concara Services AG, we provide various services across all operating units of the Concara Group, implement support processes, and offer professional assistance.
