Contract Management Officer (m/f/d), 80-100%, Bern / hybrid
- 22 October 2026
- 80 – 100%
- Permanent position
- German (Fluent), French (Fluent)
- Bern
About the job
With passion and team spirit, we at Sanitas drive innovations that actively and sustainably shape the future of health insurance. So that we can provide our customers today and tomorrow with exactly the support they need in matters of health.With passion and team spirit, we work on innovative solutions that protect against the consequences of illness and accident. So that the lives of our customers become easier.
Contract Management Officer (m/f/d), 80-100%, Bern / hybrid
What you will achieve:
- Telephone and written contact with customers and other stakeholders
- Review and processing of incoming insurance applications
- Advice and assurance of bilateral agreements
- Execution of contract amendments
- Creation of insurance certificates and handling of incoming correspondence
Why you will succeed:
- You appreciate telephone contact with customers, are patient and attentive
- You are service-oriented, responsible, flexible and resilient
- You work independently, efficiently and reliably
- You communicate fluently in German and French, both orally and in writing (native level); any additional language is a plus
- You have a commercial basic education with preferably several years of professional experience in health insurance
- You convince our customers through your high service orientation, your can-do attitude and your committed working style
What you can count on:
With around 900,000 customers, Sanitas is one of the largest health insurers in Switzerland. In our modern and flexible working environment, you will further develop your skills.
- Flexible annual working time model with at least 5 weeks of holiday
- Modern offices in urban locations
- Generous arrangements for working from home
- Participation in the health insurance package
- Contributions to the pension fund well above the legal minimum
- Forward-looking issues and a wide range of training and further education opportunities
Simply apply
At Sanitas, we all use first names. We would therefore like to maintain this informal culture throughout your application process.
When applying, you only upload your CV and certificates. Instead of a cover letter, we look forward to your answers to our questions in the online application tool. Starting date is by arrangement.
We wish to fill this position without the support of external recruitment agencies.