Order Processing Clerk 80 - 100% (d/f)

About the job

We look forward to strengthening our Direct Sales department.

The tasks include:

• Telephone order acceptance and customer advice, entering orders on the screen and forwarding flower orders using the latest IT technology to the executing Fleurop flower shop in Switzerland or abroad;
• Processing and transmitting international Fleurop orders from abroad to Switzerland, in particular correct translation of flower orders from English into the 3 national languages, checking and possibly correcting orders and delivery addresses;
• Clarifications regarding international Fleurop orders at home and abroad;
• Receiving incoming customer feedback by telephone and forwarding it to customer service.

What we expect from you:

• You are articulate (confident German, good French and English skills, Italian an advantage);
• You have good PC user skills;
• You have a commercial basic education and enjoy flowers;
• You enjoy telephone customer contact;
• You like working in a team, appreciate varied tasks, have a polite manner and work reliably and efficiently;
• You appreciate flexible working hours and are willing to work some Saturday mornings.

We offer you a varied position in a company with a very high profile, development opportunities within the company and a positive atmosphere as well as a good working climate.

Our Head of Direct Sales, Ms Sandra Wittmann, looks forward to receiving your application documents.