Hôtel de la Cigogne
Genève
Rotating Receptionist (M/F) - Hôtel de la Cigogne - Permanent Contract
- 23 September 2026
- 100%
- Genève
Job summary
Relais & Châteaux is a unique collection of 580 independent hotels and restaurants worldwide. Join a company committed to excellence in hospitality and celebrating regional art de vivre.
Tasks
- Manage guest reservations and check-ins/check-outs efficiently.
- Follow departmental procedures and customer data entry protocols.
- Assist with billing and cash control during shifts.
Skills
- High school diploma or equivalent with 1 year supervisory experience.
- Strong communication and teamwork abilities.
- Customer service focus and attention to detail.
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About the job
Company Description
Relais & Châteaux is an exceptional collection of 580 independent hotels and restaurants worldwide, united by strong values and driven by an unwavering commitment to hospitality excellence. Founded in France in 1954, the Association is now present in 65 countries and celebrates the unique lifestyle of each region.
Relais & Châteaux thus embodies a heritage conducive to unforgettable travel experiences, in harmony with life.
The values of Relais & Châteaux; Embody excellence, Celebrate our uniqueness, Share with passion, Act today and tomorrow.
The Hôtel de la Cigogne 5* has 49 rooms, junior suites and suites, each decorated in a different style. This charming house features a traditional restaurant, a bar, and a magnificent lounge for meetings, cocktails, lunches and dinners accommodating up to 40 people.
Job Description
FROM 1ST OCTOBER 2026, WE ARE LOOKING FOR OUR FUTURE ROTATING RECEPTIONIST WHOSE MAIN DUTIES WILL BE AS FOLLOWS:
- Take and enter reservations;
- Perform check-in/check-out;
- Follow department procedures;
- Enter client data;
- Prepare client billing (room, minibar, parking…);
- Check the cash float at each shift change;
- Know all the rooms as well as the clientele;
- Communicate and pass on instructions to colleagues;
- If necessary, perform the duties of a porter;
- Replace the Night Auditor when needed (average of 12 nights per month).
Qualifications
- Education level: Secondary school diploma or equivalent.
- Work experience: At least 1 year of work experience.
- Supervisory experience: At least 1 year of supervisory experience.
Additional Information
- Employee benefits programme (My Relais Team, Swibeco, Harmony)
- Continuous training
- Human-sized company promoting autonomy and initiative
- Events fostering team spirit.
- A corporate culture valuing excellence and employee well-being.
