Therapist Masseuse (M/F/X) - Permanent Contract – Summer 2026

About the job

Company Description

Located on the shores of Lake Geneva and facing the magnificent view of the Alps, the Fairmont Le Montreux Palace hotel is a distinguished hotel establishment, a member of the Accor group, the Fairmont brand, and affiliated with Swiss Deluxe Hotels. Boasting an incomparable worldwide reputation characterised by 236 luxurious rooms and suites and one of the most refined gastronomic experiences, the Fairmont Le Montreux Palace hotel is truly an enchanting place. Its six restaurants and bars offer a wide choice of delights sure to satisfy the most demanding palates. The Montreux Jazz Café is the must-visit spot to feel the rhythm of the Festival 365 days a year in the magical setting of the Fairmont Le Montreux Palace, the MP’s Bar & Grill is a high-end restaurant with a relaxed atmosphere specialising in grilled dishes unmatched in the region, and the Funky Claude’s Bar is the undisputed place to land late into the night to enjoy an incredible line-up of traditional and exclusive cocktails to the beat of the best live scene in town. Fairmont Le Montreux Palace also specialises in hosting congresses, meetings, and seminars. The Fairmont Spa is a 2000 m² wellness area dedicated to fitness, relaxation, and beauty.

Job Description

Summary of responsibilities:

Reporting to the Assistant Director of the Fairmont Spa, the essential responsibilities and functions of the position include, but are not limited to:

• Consistently offering a professional, friendly, and engaging service
• Performing Fairmont Spa treatments according to standards. Particular attention will be paid to technical details and communication with the client for any specific questions regarding a physical or cosmetic issue. Music, voice, tone, lighting, safety, and privacy will be adapted to each client
• Advising clients on the treatment programmes offered by the Fairmont Spa
• Setting up treatment rooms in accordance with standards and organising the necessary stocks for treatments
• Making treatment and product recommendations after each appointment and advising clients in their choices
• Selling Fairmont Spa products (Biologique Recherche, Swiss Perfection Montreux, etc.)
• Maintaining perfect hygiene and cleanliness in the treatment rooms and all care areas
• Participating in daily briefings and following up on client requests
• Keeping a daily report and communicating in the instruction book all special client requests for products, treatments, or maintenance
• Knowing the treatments and products offered at Fairmont Spa
• Completing a daily checklist by treatment area
• Participating in departmental sessions
• Promoting the Spa
• Assisting other Spa departments when Therapy activity is quiet
• Committing to the quality of service, discretion, and absolute honesty
• Maintaining excellent contact with colleagues
• Contributing to the welcoming, integration, and training of new employees
• Ensuring the daily organisation of the treatment area, including participation in inventories, restocking, ordering, tidying, setting up, and maintenance of treatment rooms.
• Following ongoing training according to the evolution of the profession and needs to stay informed about new techniques and equipment
• Respecting all hygiene and safety policies
• Other tasks as assigned

Qualifications

Qualifications:

• Recognised Massage Therapist diploma (Massage)
• 1 year of experience in a similar position
• Fluency in French
• Good knowledge of English
• Knowledge of German, Russian, or Arabic is an asset
• Excellent presentation
• Sense of hospitality and sales
• Calmness (manages client complaints and emergency situations)
• Rigour and organisation
• Mastery of various massage techniques and different care techniques
• Knowledge of computer software is an asset (booking, payment techniques, etc.)
• Knowledge of safety rules
• Ability to take initiative
• Adaptability and flexibility
• Good physical condition

Your work environment:

Physical aspects of the position:

• Frequent: walking and standing throughout the day
• Occasional: lifting and carrying loads
• Occasional: bending, kneeling, pushing, pulling, sitting
• Occasional: climbing up or down stairs and ramps

Additional Information

VISA REQUIREMENTS

To work in Switzerland, the candidate must hold a Swiss work permit or be from an EU-17 or EU-8 European country.

Please note that only applications sent through our recruitment site  https://careers.accor.com/fr/fr  will be considered.

BENEFITS

• Accommodation possibility subject to availability
• 1 meal per working day (benefit in kind)
• Discounts in various local businesses
• Preferential rates within the Accor Group, at our points of sale, and in the Swiss Deluxe Hotels portfolio
• Join us and discover all our other benefits…

Additional Information

Our values

Respect:
We value the needs, ideas, and individuality of others. We treat everyone with fairness and dignity.

Belonging:
We celebrate our differences. We support each other and are always united.​

Integrity:
We build trust through mutual respect and authenticity.​

Empowerment:
We have the power to take initiative and anticipate moments that create unforgettable experiences. ​

Excellence:
We build authentic connections and cherish every opportunity to make those around us feel special.​

Diversity and inclusion

Fairmont is committed to creating an inclusive environment where diverse talents thrive. We welcome candidates from all backgrounds to join our team.

Employee benefits:
Join our team and enjoy a range of exclusive benefits for colleagues, including free upgrades, extended stays, discounted stays at Fairmont and Raffles properties, special discounts on dining and wellness, as well as additional luxuries to enhance your experience. We believe it is important to take care of our team, ensuring your hard work is rewarded with exceptional benefits.