Application Manager MS Dynamics 365 CRM 80 - 100%
Kanton Zürich
Zürich
Key information
- Publication date:02 December 2025
- Workload:80 – 100%
- Place of work:Zürich
Job summary
Join the Office of IT in Zurich as an Application Manager MS Dynamics 365 CRM! Shape digital transformation and enjoy a collaborative work culture.
Tasks
- Develop and enhance MS Dynamics 365 CRM applications and solutions.
- Lead projects from conception to implementation with customers.
- Ensure smooth operation and coordinate interdisciplinary teams.
Skills
- Degree in Business Informatics or similar; several years of experience.
- Strong knowledge of Microsoft Dynamics 365 CRM and Power Platform.
- Excellent communication skills and a proactive team player.
Is this helpful?
The Office for Information Technology (AFI) is the IT competence center of the Canton of Zurich.
It provides comprehensive services in the area of central IT infrastructure and canton-wide applications for directorates, authorities, the judiciary, and independent institutions. Commissioned with the implementation of the new Information and Communication Technology (ICT) strategy, the office accompanies the canton into the digital world.
To strengthen our New Business Services team, we are looking for you as an Application Manager Microsoft Dynamics 365 CRM.
In the New Business Services team, you actively shape the digital future of the Canton of Zurich. In connection with MS Dynamics 365 CRM and the Power Platform, we work on innovative topics such as artificial intelligence and other pioneering technologies. Together, we drive exciting projects that sustainably change and modernize the canton.
Your tasks
- Build and further develop an application landscape on MS Dynamics 365 CRM and generally the Microsoft Power Platform
- Configuration of MS Dynamics 365 CRM solutions
- Consulting customers and jointly developing inspiring solutions
- Project management and collaboration on customer projects – from conception to implementation
- Ensuring smooth operation and further development of applications
- Coordination of interdisciplinary teams and external suppliers
Your profile
- Completed training in business informatics or comparable education
- Several years of experience in a similar role
- Solid knowledge of Microsoft Dynamics 365 CRM and the Power Platform
- Experience in project work and application management
- Enjoyment of direct interaction with our customers
- Strong communication skills, quick comprehension, and initiative
- Committed, creative, and resilient team player personality, willing to learn new things
Our offer
- Modern technologies, broad customer base, and many varied projects in an exciting environment
- A motivated and dynamic team with open collaboration
- A solid employer with attractive employment conditions according to cantonal guidelines
- Flexible working hours, home office options, and lunch vouchers
- A wide range of further training – and the time to use it
- A centrally located workplace near Zurich main station
Do you feel addressed?
Then apply now – we look forward to getting to know you. Please note that we only process applications submitted via our online tool.
If you have any questions, Marc Zeugin (Head of New Business Services) is happy to assist you at Tel. +41 43 259 48 84.
Your new environment: www.zh.ch/AFI
