Customer Service Clerk French (m/f/d)

Suhr

Key information

Publication date:28 September 2025
Workload:100%
Place of work:Suhr

Job summary

Join Pfister, where we aim to bring quality products into every Swiss home. Experience a supportive work environment and enjoy excellent benefits.

Tasks

Handle customer inquiries via phone and written communication.
Ensure professional customer service and manage complaints.
Process orders, returns, and oversee invoice checks.

Skills

Commercial training or relevant service sector experience required.
Fluent French and good German communication skills needed.
Strong customer orientation and teamwork abilities essential.

Is this helpful?

At pfister, we pursue a vision: We want to move into every Swiss home with our products. For this, we are looking for energetic support. Help us bring the approximately 100,000 products of our range into the homes of our customers. Whether in one of the 18 branches or at the headquarters in Suhr: You can expect a unique environment, working with appealing products, and last but not least, appreciation and respect for your commitment. Around 1,400 people already work at pfister today - will you join soon?

Customer Service Clerk French (m/f/d)

Your new tasks

Receiving and processing customer inquiries by phone and in writing
Ensuring professional customer service
Link to internal and external departments
Handling complaints
Independent case management
Recording orders, returns, and credit notes

Invoice control
Various monitoring tasks

What you bring with you

Commercial basic training or completed apprenticeship in the service sector
Confident French skills as well as good German skills in spoken and written form
High resilience and good communication skills
Strong customer and service orientation
Outgoing and team-oriented personality
Good PC user skills