Customer Advisor for AHV Pension Benefits (80%-100%)
- 07 July 2026
- 80 – 100%
- Permanent position
- Zürich
Job summary
Join SVA Zürich as a Kundenberater/in for Rentenleistungen AHV.
Tasks
- Provide expert advice on pensions and answer client queries.
- Calculate and oversee timely pension payments for clients.
- Handle administrative tasks and quality controls as needed.
Skills
- Must have commercial training or similar education.
- Strong decision-making skills and quick comprehension.
- Excellent communication skills in both written and spoken forms.
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About the job
Customer Advisor for AHV Pension Benefits (80%-100%)
Our customers are well advised with you.
Those approaching retirement age hope for a good pension – and often have many questions. No one provides more competent and friendly information than perhaps soon you.
As an AHV expert, you calculate and manage old-age pensions as well as pensions for children, survivors, and orphans. You ensure that the requirements are met and that pensions are paid out on time. You keep an overview of the active files and take the right steps when changes occur. When divorced persons submit splitting requests, you carry out the necessary clarifications and allocate the income according to legal requirements. And when you are really well versed professionally, you take on a variety of area-expanding tasks such as pension accounting, quality controls, or participation in projects, if desired.
Despite all your expertise, you always act and communicate with empathy, because you know that your numbers and tables have an impact on the everyday situation of your customers.
Full-time or part-time, but fully committed.
For this demanding role, you bring a commercial education, profile M or E, or a comparable business school qualification. You can particularly impress us with a professional certificate in social insurance or with the willingness to obtain one. Work experience in a complex administrative role will make it much easier for you to start with us.
Thanks to your quick comprehension, decisiveness, and empathy, you will quickly become a valuable member of our team. Our customers appreciate you because you provide first-class and friendly services. You express yourself fluently both orally and in writing and look forward to development opportunities in a dynamic environment.
Collaborate, grow together.
SVA Zurich is the competence centre for social insurance. It is one of the top employers in the canton and is within walking distance of Zurich main station. There are good reasons why our more than 1000 employees are above average satisfied: a meaningful job, flexible working hours with home office, and good social benefits. Would you like to contribute to and develop within a appreciative and open corporate culture? Welcome to SVA Zurich.
Don’t know SVA Zurich? It’s high time to get to know us: www.svazurich.ch/erlebenApply now
Further information
Our HR specialist, Lisa Rickenbacher, 044 448 55 40, will be happy to provide you with further information.
