(Senior) Manager Workplace Services Europe, MENA & New Markets

About the job

Lead and develop Workplace Services across Europe, MENA and New Markets, ensuring smooth office operations, excellent employee experience, and scalable facilities support for a growing international life sciences organization.

(Senior) Manager Workplace Services Europe, MENA & New Markets

Job description:

As Senior Workplace Services Manager, you will be responsible for ensuring smooth and professional workplace operations across the Europe, MENA and New Markets region. You will act as a key point of contact for regional workplace services, office administration, facilities operations and employee experience.

Your main responsibilities will include:

• Manage and oversee regional office administration to ensure efficient day-to-day operations across multiple locations.
• Support the Regional Director Workplace Services in the expansion and management of the regional real estate and workplace portfolio.
• Contribute to workplace and business strategies that support current and future organizational needs.
• Oversee facilities management activities, including office operations, maintenance, service delivery and vendor coordination.
• Support the development and management of annual operating and capital budgets for the region.
• Track financial variances, monitor operational expenses and support cost control activities.
• Manage contracts, purchase orders, invoices and related administrative processes.
• Serve as the regional contact for workplace experience services and site operations.
• Work closely with internal teams and stakeholders to develop practical solutions and programs that meet evolving business and employee needs.
• Ensure a high level of customer service and professional support for employees, visitors and senior leadership.
• Handle confidential information with discretion and professionalism.
• Lead, coordinate or supervise workplace-related activities and team members where required.

About the customer:

Our client is a fast-growing international life sciences company with a strong global footprint and an expanding presence across Europe, MENA and emerging markets. The organization is focused on innovation, quality and operational excellence, with teams working across multiple countries in a dynamic and highly collaborative environment. As the business continues to grow, workplace experience, facilities operations and regional office support play a key role in enabling employees, leadership and business functions to operate effectively. This is an opportunity to join a purpose-driven, international organization where professionalism, adaptability and service mindset are highly valued.

Requirements:

• Bachelor’s degree preferred, or equivalent professional experience.
• 5+ years of experience in office administration, workplace services, facilities management, office management or a similar operational support role.
• Experience in a fast-growing, international or mid-sized organization is highly preferred.
• Proven experience managing day-to-day office operations, workplace services and facilities-related activities.
• Experience supporting regional or multi-site office operations across different locations is a strong advantage.
• Good understanding of workplace experience, site operations, employee services and administrative processes.
• Experience with budget tracking, operational expenses, purchase orders, invoices and contract administration.
• Strong Microsoft Office skills, especially Excel, Word and PowerPoint.
• Ability to manage confidential information with a high level of discretion and professionalism.
• Strong organizational and prioritization skills, with the ability to manage multiple tasks and deadlines in parallel.
• Excellent communication and stakeholder management skills.
• Service-oriented mindset with a strong focus on employee experience and customer service.
• Proactive, hands-on and self-motivated working style, with the ability to work independently.
• High attention to detail and a strong sense of ownership.
• Flexible and adaptable personality, able to work in a changing and fast-paced environment.
• Strong problem-solving skills and the ability to find practical solutions.
• Fluent English skills are required.
• Fluent English and German language skills are required, as the role involves regular communication with regional stakeholders and local office support in Basel.
• Willingness to travel occasionally within the region, up to around 10%.

Please note that, due to client requirements, we can only consider Swiss/EU/EFTA nationals or candidates who already hold a valid Swiss work permit and do not require visa sponsorship now or in the future.