Clerk: Fraud, Payments and Anti-Money Laundering (m/f/d)
Interlaken
Key information
- Publication date:29 October 2025
- Workload:100%
- Place of work:Interlaken
Job summary
Join Casino Interlaken AG as a Fraud and Payments Specialist! Enjoy a dynamic work environment with exciting opportunities.
Tasks
- Ensure compliance with legal regulations and internal guidelines.
- Communicate with players and request necessary documents promptly.
- Investigate potential fraud cases and follow defined processes.
Skills
- Experience in customer support or communication is essential.
- Fluent in German, English is a plus for communication.
- Strong analytical skills and a service-oriented mindset are needed.
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Clerk: Fraud, Payments and Anti-Money Laundering (m/f/d)
Casino Interlaken AG is a significant company in the Swiss entertainment industry. With nearly 90,000 guests annually, we have been operating a land-based casino in Interlaken since 2002, providing first-class service to our guests. Our diverse team of over 60 employees from various nations and the family-like atmosphere are the heart of our success.
And because we always want to stay on top, we have expanded our offering since February 2020: Our online casino StarVegas brings the gaming fun directly to our customers - everywhere in Switzerland.
50%
Interlaken
immediately or by arrangement
YOUR AREA OF RESPONSIBILITY
As a Clerk for Fraud, Payments and Anti-Money Laundering at StarVegas, you are the guardian of our players and ensure that legal requirements as well as internal guidelines are complied with. Your mission is exciting and diverse:
- You communicate with our players by email, request necessary documents, and ensure compliance with payment transaction guidelines.
- You ensure that legal requirements, especially in the area of anti-money laundering law, are met
- With your detective instincts, you investigate potential fraud cases and initiate the next steps according to prescribed processes
- Nothing escapes you; you check and execute payouts
- Reporting: You report incidents to the Head of Fraud, Payments and Anti-Money Laundering
YOUR SUPERPOWERS
You are exactly right for our team if you bring the following qualifications:
- Experience in customer service and/or communication or you are a real
empathy genius - Completed commercial or equivalent training and confident handling of MS Office 365 as well as affinity for new applications and IT systems
- Fluent German in spoken and written form; English? A plus!
- Master in understanding complex contexts and service-oriented thinking
- Discreet personality with very good manners
- A clean debt enforcement and criminal record
WHY US?
We offer you the chance to become part of a dynamic team in an extraordinary and at the same time family-like environment. Additional benefits include:
- Flat hierarchy, fast decision-making paths and an open corporate culture
- Family atmosphere: A team that sticks together and grows together
- Working time model with flexitime: work 4 days, 2 days off with weekend and holiday work
- Training and further education opportunities
- 5 working weeks of vacation, fitness subscription, breaks included in working hours
- Modern working environment: ergonomic workplaces and modern IT infrastructure
- Free parking spaces
WHY YOU?
Have you always wanted to be a Sherlock Holmes – analytical, precise and always one step ahead? Then contact us today and become part of our team.
YOUR CONTACT PERSON
Questions? René Kähr (kaehr@starvegas-interlaken.ch), our Head of Fraud, Payment and Anti-Money Laundering team, will be happy to assist you.
Are you in?
We look forward to your online application. Applications by email cannot be considered.
Dania Grau
HR Manager
hr@casino-interlaken.ch
+41 33 827 61 31
