Medical Secretary / Case Manager in Neuropsychology 50%

About the job

The Bienne Hospital Centre is the public medical centre for the bilingual Bienne-Seeland-Jura Bernois region (Switzerland). It offers comprehensive care to the entire population in all specialised fields of modern medicine. Each year, more than 150,000 patients place their trust in us. Around 2,200 employees active in nearly 40 different professions find an attractive position with us.

The neuropsychology department of CHB is part of the neurology service. Children, adolescents and adults are examined there, with patients presenting a wide spectrum of neurological diseases. A memory clinic is also integrated into neurology.

We are looking from 01.01.2027 or by agreement, for an indefinite period, for a

Medical Secretary / Case Manager in Neuropsychology 50%

Your tasks – our position

• You ensure the administrative and organisational follow-up of the neuropsychology team, including managing examination requests, scheduling appointments and coordinating diaries
• You are a key contact for our patients and their relatives, whom you welcome, inform and support throughout their care pathway
• You are also the contact person for our external and internal partners (referring doctors, therapists, universities, social services, etc.)
• You prepare consultations and files, ensure administrative follow-up after examinations as well as sending and archiving reports
• You contribute to the implementation of recommendations made following neuropsychological examinations, facilitating procedures and contacts with the professionals and institutions concerned
• You provide administrative support to the neuropsychology team in its daily activities and participate in various projects and institutional procedures

Your skills – our expectations

• Administrative or commercial training, gymnasium or professional maturity, or equivalent training
• Additional training or experience in the medical, social or medico-administrative field as well as experience in patient contact is an asset
• Very good command of French and German, both spoken and written
• Excellent organisational, planning and coordination skills, with rigour, autonomy, flexibility and initiative
• Good knowledge of common IT tools and ease in using various administrative and clinical software
• Strong sense of hospitality and service, interpersonal ease, empathy and absolute discretion, respecting data confidentiality

Your opportunities – our offer

• A varied and stimulating activity, in close collaboration with a team of neuropsychologists and many internal and external partners, in an interdisciplinary and bilingual environment
• A central role in organising the care pathway and supporting our patients
• A position offering autonomy, responsibilities and opportunities to develop skills
• Safe and progressive working conditions
• A geographically very central workplace and a modern setting

Ms Roxane Etienne, head of the neuropsychology unit, is happy to provide any further information at the telephone number 032 324 44 02.

We look forward to receiving your application online!