Employee in Sales Internal Service 100%
Appenzell
Key information
- Publication date:06 August 2025
- Workload:100%
- Contract type:Unlimited employment
- Place of work:Appenzell
Job summary
Join Appenzeller Alpenbitter AG in the heart of Appenzellerland! Enjoy a vibrant work environment with great benefits.
Tasks
- Support and advise our customers over the phone and in writing.
- Handle order processing from quotes to invoices.
- Collaborate closely with sales, logistics, and other teams.
Skills
- Completed commercial training with several years in sales support.
- Strong customer and service orientation is essential.
- Excellent communication and teamwork skills are required.
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In the heart of the Appenzellerland, pure enjoyment is created. Closely connected to the region, Appenzeller Alpenbitter AG maintains a 123-year-old tradition. To continue this success story, we are looking for a new team member starting January 1, 2026, or by arrangement.
For our dynamic and customer-oriented organization of the three sister companies Appenzeller Alpenbitter AG, Crowning’s AG, Zafferana AG, we are on the lookout for a committed, structured, and communicative personality. With your commitment, you will significantly contribute to the smooth running of our sales processes – and in the medium term, you will have the opportunity to take over the management of the internal sales department.
Your tasks:
- Support and advise our customers in the internal service (by phone and in writing)
- Order processing from the quote to the order to the invoice
- Close collaboration with the external service, logistics, and other internal interfaces
- Maintenance of customer master data and price changes in the ERP system
- Support and further development of the online shop and external ordering platforms
- Participation in the optimization of processes in the internal sales department
You bring:
- Completed commercial training
- Several years of experience in internal sales or a similar function
- High customer and service orientation
- Independent, structured, and solution-oriented working style
- Fluent German in spoken and written form, spoken French skills are an advantage
- Proficient use of MS Office applications (including Teams) and ERP systems (preferably Abacus)
- Strong communication skills, teamwork ability, and resilience
- Independent, precise, and solution-oriented working style