Project Consultant - Resident Services 80-100% (m/f/d)

About the job

Swiss Post Digital Government AG supports the public administrations of Switzerland in their digital transformation with modern, secure ERP solutions specifically tailored to the needs of municipalities and cantons. The company, which emerged from the merger of nationally recognised expertise, develops innovative tools that enable administrative processes to be fully digitised and simplified. The company is represented in the French-speaking and German-speaking parts of Switzerland and relies on proximity, reliability, and high-quality support to shape the public administration of tomorrow.

Project Consultant - Resident Services 80-100% (m/f/d)

You will support our customers in the introduction and optimal use of our ERP solutions in the area of resident registration. In doing so, you will take on the professional implementation of the tasks assigned to you and work closely with the responsible project manager as well as other internal specialist departments. This way, you contribute to making the processes of resident registration efficient and sustainable.

Your area of responsibility

• In the customer projects assigned to you, you will take on the professional introduction of our ERP applications and work closely with the responsible project manager as well as the involved internal specialist departments. You will report to the Teamlead Projects.
• You will take on the professional implementation of the work packages assigned to you during the introduction of our applications in the area of resident registration.
• You plan and coordinate your own professional activities in close coordination with the project manager.
• You configure the applications, conduct customer training sessions, and contribute professionally to project acceptance, both on-site with our customers in the German-speaking part of Switzerland and remotely.
• You advise our customers on professional matters and support them in optimally aligning their administrative processes with our solutions.
• You support the sales team in presentations for potential customers and contribute, among other things, to the preparation of specifications within the framework of tenders.

Your profile

• You have several years of solid professional experience in a Swiss municipality, especially in the area of resident registration. Practical knowledge of our ERP systems Genowin NG and/or Civetica is a great advantage.
• You are a communicative, customer-oriented personality and enjoy consulting as well as imparting knowledge.
• You work independently, carefully and precisely, think in a networked way, and have a strong affinity for software applications.
• Experience in carrying out customer projects as an ERP consultant is an advantage. General consulting experience or experience as a specialist in ERP implementation projects on the customer side is also appreciated. You understand the importance of a structured project approach.
• You are willing to regularly undertake customer assignments in the German-speaking part of Switzerland.
• You are curious and willing to familiarise yourself with other specialist areas in addition to the resident services area.
• You have German language skills at level C1 and English at level B2, both spoken and written. French skills (from level B1) are an advantage.

Your benefits

• High degree of independence: You work independently within the agreed goals and design your working day responsibly
• Targeted professional training so that you can continuously deepen your knowledge and develop professionally
• Free parking in Baldegg, possibility of home office, and attractive social benefits

Do you want to contribute yourself, your expertise, and your experience with us?

We look forward to your application.