Barista & Bistro Coordinator

SHL Medical is a globally leading provider in the development, design and manufacture of advanced self-injection systems. With a global team of 6,000 employees, we collaborate with leading pharmaceutical and biotechnology companies to provide innovative autoinjectors, pen injectors and other drug delivery systems that enable effective treatment for patients. Since 2018, headquartered in Switzerland with key locations in Sweden, Taiwan and the USA, we are united by our commitment to innovation, impact and growth. Together, we empower our employees to develop solutions that sustainably improve the lives of millions of people – while simultaneously creating a supportive, inclusive and dynamic working environment.

Job Overview

The Bistro-Café-Counter Coordinator (Barista Bar) is responsible for the entire operation of the semi-public bistro and the barista bar at SHL Medical headquarters in Zug.
The successful candidate ensures a high-quality, reliable and welcoming catering experience for employees and guests, focusing on excellent coffee, a structured lunch offer and professional hospitality in line with established operational, hygiene and quality standards. You contribute to a positive working atmosphere and represent SHL Medical through a modern, service-oriented and inclusive approach to catering. For the lunch offer, we collaborate with a bakery.

Main Responsibilities

• Ensuring smooth and efficient operation of the semi-public bistro, including the barista bar
• Maintaining consistently high quality standards for coffee, drinks and snacks
• Preparing espresso drinks with professional portafilter machines, including daily care and cleaning
• Preparing, regenerating and serving snacks and small hot dishes according to established processes (iHexagon)
• Providing internal and external guests with professional, friendly service, including handling cashless payments
• Organising and supporting selected catering services as well as business meals at management level
• Coordinating part-time staff during lunch peak times
• Supervising daily organisation, inventory management, restocking the smart fridge as well as hygiene and cleanliness
• Ensuring compliance with all hygiene, quality and safety standards

Minimum Qualifications

• Fluent German (C1)
• Experience operating a bistro, barista bar or comparable catering establishment
• Confident handling of professional portafilter coffee machines
• Ability and willingness to operate a combi-steamer (iHexagon) according to standardised instructions
• High service orientation, quality awareness and reliability
• Confident use of digital systems (cash register system, ordering and inventory management tools)

Preferred Qualifications

• English B2
• A background or training in gastronomy, hospitality or a service-related field is advantageous. Relevant practical experience may be considered equivalent.
• Basic knowledge of food hygiene and HACCP principles
• Experience in the hospitality industry in companies, semi-public institutions or the workplace

We Offer

• A highly automated, state-of-the-art production site that considers high safety standards and ecological responsibility.
• An international and multicultural environment.
• A highly motivated and committed team with excellent collaboration and support across functions and locations.

Are you interested in becoming part of SHL Medical and supporting us with your expertise and personality? Then we look forward to receiving your application with CV, cover letter and all other relevant documents to our Talent Acquisition department.

For more information on SHL Medical, please visit: shl-medical.com/careers

Please note: We do not accept applications from recruitment agencies for this position.