IT Security & Operations Lead (m/f/d), 80-100 %

About the job

Your Role

As IT Security & Operations Lead, you connect two worlds that belong together: the secure, stable operation of our platform and IT security in a regulated medical device environment. You keep productive systems running, fend off risks, and build the foundation on which doctors, insurers, and patients trust us – with a perspective towards CISO.

What You Do

Your field is broad – and that’s exactly what makes it exciting:

– Operations & DevOps: You monitor productive systems, analyse resources and performance, plan capacities, and support deployments and releases.

– Security & Resilience: You drive IT security forward in the regulated environment, harden systems and networks, manage backup/restore and disaster recovery, and ensure business continuity.

– 3rd-Level Support: You analyse complex tickets and production errors, perform data corrections, and take over technical escalation in critical incidents.

– Cloud & Infrastructure: You operate and further develop servers, networks, and internal systems, accompany migrations, and resolve technical faults.

– Documentation & Standards: You document thoroughly, establish processes, and keep security and quality standards (ISO) alive in operations.

What You Bring

– Completed IT training (EFZ, degree) or a comparable qualification

– Several years of experience in IT operations and support of business-critical, productive systems

– Solid IT security experience – from system and network hardening to monitoring and incident response; ISMS/CISO experience (e.g. ISO 27001) is an advantage

– Confident handling of Linux and shell, proficient in SQL; shell scripting and other programming skills are a plus

– Network and firewall know-how including zoning and security aspects

– Experience in operating cloud solutions as well as supporting macOS, Office 365, and Windows clients

– Experience in 3rd-level support and analysing complex technical faults

– Sense for documentation, processes, and business continuity – structured and responsible

– Calmness and clarity when things get critical – and joy in making things permanently secure

– Interest in sensibly applying AI and automation in operations and security

– Fluent German as well as good technical English

What You Get

– A key role with real responsibility – and perspective towards CISO

– Meaningful work in the digital health environment: your operations protect real care

– Security and operations in a regulated environment (ISO 13485) – experience that counts

– Flat hierarchies, short decision-making paths, and an interdisciplinary team that gets things done

– Flexible working with home office/hybrid and five weeks’ holiday

– Modern workplace, close to Winterthur train station

– Attractive remuneration based on experience and assumption of responsibility

– Additional benefits