Sales Lead Trade (m/f/d)

About the job

CWS Hygiene is the market leader in washroom hygiene and a pioneer in sustainability in our industry. You have probably already seen us in the washrooms of restaurants or noticed our doormats at the entrances of shops. You find us everywhere – whether on site or on the street, where you regularly see our service vehicles. To strengthen our sales team in the hygiene sector, we are looking for you!

Your tasks as

Sales Lead Trade (m/f/d)

In your role as Sales Lead Trade, you lead your team with clear goals, high commitment, and a strong focus on revenue growth. Through active performance management and consistent control of sales activities, you ensure that agreed targets are met and sustainably exceeded. With targeted coaching, efficient processes, and the professional use of CRM, sales scripts, and campaigns, you build a high-performance organisation that excites customers and delivers measurable results.

Your role with us as Sales Lead Trade

• You lead the national telesales team of around 7 employees in the German and Western Switzerland regions both professionally and disciplinarily and ensure the achievement of sales and activity targets through active performance management
• You also analyse relevant KPIs, create reports, and derive targeted measures for the continuous improvement of sales success, efficiency, and service quality
• You strategically develop the telesales department further and optimise processes, call scripts, sales approaches, and the use of Salesforce
• You also conduct regular coaching sessions to specifically promote employees, expand potential, and ensure sustainable performance development
• You are responsible for the operational management of day-to-day business, conduct team stand-ups, and ensure structured planning and prioritisation of activities
• Quality management and control of calls, offers, and customer documentation are part of your daily tasks
• You work closely with the departments of Account Management, Customer Care, Marketing, and Controlling to ensure smooth collaboration at the interfaces

How do you ensure we provide the best service?

At CWS Hygiene, we believe it is crucial that you fit both personally and culturally with our company. You have a passion for service solutions, want to be the best, and bring a high level of commitment. You are able to recognise the needs of our customers and translate them into first-class solutions.

• Completed commercial training or a comparable qualification; further training in sales, leadership, or marketing is an advantage
• Several years of experience in telesales or outbound sales with proven sales success on the phone as well as experience in leading sales teams
• Sound knowledge in KPI-based performance management as well as in the analysis and control of sales activities
• Strong coaching and leadership skills with the ability to specifically develop employees and motivate them to achieve top performance
• Very good user knowledge of Salesforce or a comparable CRM system as well as confident handling of MS Office, especially Excel; ERP knowledge (D365fO) is an advantage
• Entrepreneurial and structured thinking with high initiative in optimising processes, sales approaches, and campaigns
• Very good German language skills in spoken and written form as well as good French skills

What do we offer you

Working at CWS Hygiene means being part of a dynamic and challenging environment where no day is like the other. As part of a large European company, you have the opportunity to learn a lot and continuously develop yourself. Our core values: The customer comes first, we support each other, improve every day, take responsibility, and strive for success.

• You will receive individual onboarding
• We offer you a secure job in a success-oriented company
• You can expect modern complete IT equipment
• Occupational pension provision, 5 weeks of holiday, and other company benefits await you
• We take you along on our success course as a market leader with an established portfolio, ongoing innovations, and future-oriented hygiene solutions

About CWS Hygiene:

With innovative, sustainable, and digitalised service solutions, CWS Hygiene ensures health, safety, and protection in the workplace and public spaces. The complete solutions include hand and toilet hygiene from small washrooms to large sanitary facilities as well as clean entrance and exit areas with mats in building complexes, public buildings, and industrial plants. CWS Hygiene stands for sustainability: thanks to its rental model, the company offers its customers a so-called "circular economy" and thus commits to a healthier and safer future.

Currently, CWS employs 11,500 people in 15 countries. CWS International GmbH and its subsidiaries are owned by Franz Haniel & Cie. GmbH.

More information at https://www.cws.com/hygiene

Does that sound exciting?

Then apply now by sending us your complete application documents by clicking the "Apply" button. We look forward to getting to know you!