Stock Controller

We are looking for a Stock Controller on a fixed-term contract for our Fashion Boutique in Geneva, position available as soon as possible until the end of June 2027.

Fashion is the original activity of the Brand. Each collection expresses the values dear to Gabrielle Chanel through a unique and bold style: freedom, femininity, creativity. The House of CHANEL values radical creation and exceptional craftsmanship to offer a unique silhouette and allow its clients to live a continuous dream.

In a demanding and constantly evolving context, the stock controller moves through all areas of the boutique (floor, various product stocks, administrative section, packaging area). They demonstrate great professionalism and contribute to making CHANEL the ultimate reference in luxury.

Combining a keen sense of customer service, a strong team spirit and great versatility, the stock controller helps optimise the boutique’s results while respecting the commercial strategy and image of the House. They are directly involved in managing daily deliveries and inventories, maintaining the stockroom, as well as monitoring orders. In direct contact with the Stock Manager, they do everything possible to facilitate work on the sales floor to ensure the best service is offered to customers.

Contribute to overall stock management

• Support the achievement of stock objectives through operational assistance and sharing of best practices

• Contribute to daily stock activities and ensure smooth information flow within the team.

• Apply the House’s guidelines in stock activities and relay useful information for their implementation

• Share internal procedures and best professional practices, and contribute to training new recruits

• Report operational needs and any potential blockages within their area of activity to the manager.

• Provide technical and operational support to teams in carrying out daily tasks

• Contribute to morning briefs by sharing operational information related to stock.

Participate in creating the CHANEL experience

• Help maintain the boutique in accordance with established rules

• Seek solutions to streamline activity on the floor and ensure collaboration with other boutique departments

• Contribute to the organisation of back-office stocks

• Develop a good knowledge of all product lines in stock.

Contribute to CHANEL’s performance

• Manage incoming and outgoing product flows, receipt of deliveries, and verification of delivery notes, invoices and goods

• Be the primary contact for the LDC for coordination and monitoring of merchandise flows

• Manage and monitor stock releases in coordination with the LDC

• Participate in the operational preparation of launches in connection with the various relevant departments, notably VM and the LDP manager

• Manage and update maximum stock levels

• Verify compliance and monitor specific items (entrusted VIC, loans for representation) with the relevant teams

• Oversee smooth inter-boutique product transfers and liaise with external carriers

• Participate in organising and monitoring cycle counts and the annual inventory

• Manage quality returns, follow up on credits and reminders, and liaise with the sales department and SER

• Participate in deploying innovative projects related to stock management (RFID, etc.), identify and report operational and business needs as well as improvement opportunities, and contribute to implementing selected actions

• Work closely with other boutique departments (cash team, sales managers, VM team, alterations, SER, etc.)

• Monitor operational objectives and propose improvements within their area of activity.

Profile sought

• Stock management professional with strong technical skills

• Able to handle urgent situations and find solutions

• Team player with a service mindset and ability to share expertise

• Ability to work complementarily with team members and share expertise while respecting individual responsibilities.

• Proactive, excellent interpersonal skills and adaptability to a constantly evolving environment

• Organised, rigorous and versatile

• Sensitivity to Fashion and intercultural openness

• Proficiency in English

From the uniqueness of each arises the richness of our teams. CHANEL values diversity in all its forms and is committed to treating every application fairly.