Department Head (a) Event Operations Guest Services (Transport, Accommodation, Catering)

About the job

We are looking for you!

Is the person at the centre for you? Are you an experienced leader looking for a somewhat different job? Do you have event blood in your veins? Then you are right with us.
 
In 2029, Switzerland will host the Special Olympics World Winter Games. These take place every four years and, with around 2,500 participants worldwide, are the second largest multi-sport winter event. In nine sports, people with cognitive impairments compete over 9 days at three locations in Graubünden.
 
For the World Winter Games Switzerland 2029, a non-profit association based in Chur was founded, which, with its role-based organisational form, is responsible for the implementation of the National Winter Games 2028 and the World Winter Games 2029. For success, we are currently looking for the right person for the following position:

Department Head (a) Event Operations 80-100% 
Guest Services - Transport, Accommodation, Catering
(01.02.2027 or by arrangement, limited until 30.06.2029)

Workplace: Chur / Zurich / Hybrid

Your tasks

• Overall responsibility for transport, accommodation and catering across all locations.
• Responsibility for the operational implementation and smooth operation of the assigned areas, on site together with the venue managers.
• Management of relevant partners and service providers from planning to implementation.
• Budget and result responsibility (budget lead) for the specialist area across all locations in coordination with the Domain Guardian.
• Building and leading the specialist area including recruitment and development of your own team.
• Interfaces, needs clarification and professional commissioning for other domains, reporting to Domain Guardian and controlling.

Your profile

• Completed relevant professional training (degree, HF/FH) or comparable professional experience.
• Several years of proven senior-level leadership experience in transport, hospitality, accommodation or event catering (must).
• Experience with high budget responsibility and managing large service providers and complex contingents.
• Existing network in transport, hospitality and F&B is an advantage.
• Strong planning and coordination skills with high volumes across multiple locations.
• High assertiveness combined with pronounced social skills and teamwork.
• High commitment as well as a clear commitment to inclusion and diversity.
• Resilience and service orientation during the implementation phase.
• Very good German skills (must), good English skills; other languages are an advantage.

Why us?

• The unique chance to actively shape an international major event from planning to execution
• You work in a committed team with short decision-making paths and have the opportunity to take responsibility and sustainably shape the organisation
• The opportunity to collaborate across departments with a wide variety of professionals
• A varied and dynamic working environment with diverse tasks
• A meaningful activity with visible impact
• Lots of personal responsibility as well as room for ideas and improvements
• Flexible working arrangements and contemporary employment conditions
• A motivated and committed team

The full job advertisement and further information about us can be found at:
https://switzerland2029.jobs.personio.com/job/2823591
or on our homepage www.switzerland2029.org

We look forward to your application. Please use our digital application form:
https://switzerland2029.jobs.personio.com/job/2823591#apply