Claims Advisor Preference (m/f/d), 80-100%, Bern
- 07 October 2026
- 80 – 100%
- Permanent position
- German (Native language), French (Intermediate)
- Bern
About the job
With passion and team spirit, we at Sanitas drive innovations that actively and sustainably shape the future of health insurance. So that we can provide our customers today and tomorrow with exactly the support they need in matters of health.You are the contact person for our insured persons, employees and service providers when specialist knowledge is required. You answer enquiries in a friendly and competent manner. You also explain complex matters clearly and ensure a positive experience with Sanitas.
Claims Advisor Preference (m/f/d), 80-100%, Bern
What you achieve:
- Individual and personal advice as well as support for customers in specific life situations (e.g. hospitalisations)
- Coordination between customer, service providers and Sanitas
- Review of inpatient cost approval requests based on medical reports in cooperation with the trusted physician
- By offering unique services, you create real added value for your customers in daily telephone contact (inbound and outbound)
Why you succeed:
- Your mother tongue is German and you have very good French skills (level C1 spoken and written)
- You have completed medical or commercial training
- Several years of experience in social insurance or healthcare
- You convince our customers through your high service orientation, your can-do attitude and your committed way of working
- You enjoy personal, telephone and written contact with people and are interested in health topics
What you can count on:
With around 900,000 customers, Sanitas is one of the largest health insurers in Switzerland. In our modern and flexible working environment, you will further develop your skills.
- Flexible annual working time model with at least 5 weeks of holiday
- Modern offices in urban locations
- Generous regulations for working from home
- Participation in the health insurance package
- Contributions to the pension fund well above the legal minimum
- Forward-looking issues and a wide range of training and further education
Simply apply
At Sanitas, we all use the informal "you". We would therefore like to maintain this informal culture in your further application process.
When applying, you only upload your CV and certificates. Instead of a cover letter, we look forward to your answers to our questions in the online application tool. Starting date is by arrangement.
We would like to fill this position without the support of external personnel service providers.
