Product Manager Digital - Focus on Operations & Optimisation 80-100%

About the job

Help ensure the successful operation of our digital products and touchpoints in this newly created role and further develop them based on data. You will actively contribute to making digital offerings and services usable for our members, continuously optimising them and consistently aligning them with the achievement of defined business goals.

For the product management team in the B2C sector, we are looking for a dynamic, solution-oriented and communicative personality at the Ostermundigen location.

Your Challenges

• Providing new as well as existing members with the appropriate digital offerings at the right customer interface. The goal: to achieve daily relevance

This is achieved, among other things, by:

• Responsibility for the operation, further development and optimisation of digital products and customer journeys
• Ensuring the operational implementation of digital product decisions and roadmaps
• Prioritising and managing the backlog as well as ensuring timely implementation
• Ensuring the impact of implemented measures and their sustainable anchoring in operations through monitoring and reporting of relevant key figures
• Deriving concrete optimisations based on data and operational insights
• Ensuring seamless collaboration with the strategic PM Digital from idea to successful operation
• Participating in digital initiatives and their structured implementation in operations
• Implementing digital product strategies and innovations with a clear focus on added value for our members
• Stakeholder management with internal partners to ensure implementation

How to Succeed in Your Role

• Completed studies in business administration or business informatics or a similar field. Alternatively: comparable qualification
• Initial professional experience as a PM or project manager, ideally with a digital focus
• Enjoyment of holistic thinking and breaking down the "big picture" into individual parts.
• Strong execution skills in customer-oriented product development and processes
• Self-responsibility, transversal communication skills as well as measurability of results
• You have confident German and English skills, ideally with good French knowledge
• As a team player, you feel comfortable in a cross-functional culture
• Your confident presence and argumentation skills complete your profile

What You Can Look Forward To

• A varied role in exciting areas such as mobility, travel, health and housing, as well as a pleasant working atmosphere in a dynamic team
• An exciting working environment where you, as an employee, make a concrete contribution to TCS members and the Swiss population
• Flexible working hours, complemented by the possibility of home office
• Central and modern workplace with good public transport connections
• Discounts on the TCS product range and other benefits for employees

Interested? Then apply today and help us write TCS history.

At TCS, we value and respect diverse life paths and the diversity of our employees' profiles. Equal treatment is our top priority.

If you have any questions about the position, please contact Ngoc Anh Truong, HR Business Partner 058 827 30 04, or Fabio Di Giovana, Head of PM Additional Products fabio.digiovanna(at)tcs.ch.

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Human Resources

Ngoc Anh Truong

3072 Ostermundigen