Account Manager Telesales (m/f/d)

About the job

CWS Hygiene is the market leader in the field of washroom hygiene and a pioneer in sustainability within our industry. You have probably already seen us in the washrooms of restaurants or noticed our doormats at the entrances of shops. You will find us everywhere – whether on site or on the street, where you regularly see our service vehicles. To strengthen our sales team in the hygiene sector, we are looking for you!

Your tasks as

Account Manager Telesales (m/f/d)

In your role as Trade Account Manager Telesales, you are an active seller on the phone – with real influence on your sales. You look after existing customers, acquire new customers, and use every conversation to identify cross-selling potentials, place campaigns, and win back lost customers. You work in a structured manner, document consistently in Salesforce, and actively close every sale.

Your role with us as Account Manager Telesales

You sell our products by phone and in writing to existing and new customers in your assigned area – and actively bring lost customers back on board

You independently identify and acquire new customers in your area, actively expanding your customer base

You recognise cross-selling and upselling potentials and ensure that our customers order from us regularly

You keep your customer data in Salesforce always up to date and ensure seamless documentation

As the interface between field sales, customer care, and logistics, you ensure smooth processes and actively advance promising opportunities

With your sales success, you create real added value – for your customers and for CWS

How do you ensure that we provide the best service?

At CWS Hygiene, we believe it is crucial that you fit both personally and culturally with our company. You have a passion for service solutions, want to be the best, and bring a high level of commitment. You are able to recognise the needs of our customers and translate them into first-class solutions.

You bring proven experience in telesales, outbound call centres, or inside sales – ideally in a professional B2B call centre environment

Telesales – putting on the headset and actively calling customers, selling and convincing them, really brings you joy; rejection does not throw you off course

You work confidently with Salesforce or a comparable CRM system and maintain your data consistently and without prompting; good MS Office skills complete your profile

You are a motivated, sales-oriented personality with high self-motivation – you set goals, pursue them consistently, and are not discouraged by setbacks

You communicate convincingly and engagingly on the phone, handle objections professionally, and are confident in written correspondence; the main working language is German – French and/or Italian are advantageous

What do we offer you

Working at CWS Hygiene means being part of a dynamic and challenging environment where no day is like the other. As part of a large European company, you have the opportunity to learn a lot and continuously develop yourself. Our core values: The customer comes first, we support each other, improve every day, take responsibility, and strive for success.

You will receive individual training

We offer you a secure job in a success-oriented company

You can expect a modern complete IT setup

Your performance pays off: you will be offered an attractive remuneration package with a fair fixed salary and a success-oriented commission model

A company pension scheme, 5 weeks of holiday, and further company benefits await you

We take you along on our success course as market leader with an established portfolio, ongoing innovations, and future-oriented hygiene solutions

About CWS Hygiene:

With innovative, sustainable, and digitalised service solutions, CWS Hygiene ensures health, safety, and protection in the workplace and public spaces. The complete solutions include hand and toilet hygiene from small washrooms to large sanitary facilities as well as clean entrance and exit areas with mats in building complexes, public buildings, and industrial plants. CWS Hygiene stands for sustainability: thanks to its rental model, the company offers its customers a so-called "circular economy" and thus commits itself to a healthier and safer future.

Currently, CWS employs 11,500 people in 15 countries. CWS International GmbH and its subsidiaries are owned by Franz Haniel & Cie. GmbH.

More information at https://www.cws.com/hygiene

Does that sound exciting?

Then apply now by sending us your complete application documents by clicking the "Apply" button. We look forward to getting to know you!