Hamilton Services AG
Bonaduz
ICT System Architect 80 – 100 % (m/f/d)
- 07 November 2026
- 80 – 100%
- Permanent position
- Bonaduz
About the job
Staff discounts for many leisure activities and services
True to the vision "We drive innovation to improve people’s lives," the Hamilton companies have been delivering solutions for the healthcare sector since 1950. We are an innovative pioneer in ventilators, automated pipetting and storage of samples, as well as the development of process sensors.
As part of the Business Unit Shared Services (SHS) of Hamilton AG, this area takes on central tasks for the Hamilton companies. Teams in HR, ICT, Corporate Communication, Facilities, and Finance ensure that processes run smoothly and employees worldwide are optimally supported.
What you can achieve:
Main tasks
- Overall responsibility for the ICT service and technology architecture as well as its strategic development and governance. Ensuring alignment with the enterprise architecture responsibility in Business IT regarding business requirements and technological solutions to support corporate goals
- Definition and enforcement of architectural principles, standards, and target architectures in coordination with the ICT strategy
- Ensuring architecture and service governance considering established frameworks (ITIL, TOGAF)
- Building and governing a company-wide service catalogue and service portfolio
- Ensuring regulatory compliance (MDR, GxP, ISO 27001) in architecture and service management
- Ensuring transparency and controllability through KPI-based reporting on architecture compliance and service quality
Additional tasks / special tasks / projects
- Participation in the Change Advisory Board (CAB) and other process-related committees
- Advising ICT management and project leaders on architecture and process issues
- Further development of the ITSM platform (especially ServiceNow) from an architectural perspective with a focus on integration, data consistency, and automation
- Supporting ICT projects with a focus on service transition and architectural compliance
- Coordinating improvement initiatives to increase operational efficiency
- Deriving architectural principles from the ICT strategy Responsibility for the ICT technology and service target architecture as well as the associated technology and platform roadmaps
What you bring:
- Higher education in computer science, business informatics, or comparable qualification (FH/HF/Uni)
- Experience in IT architecture or system design
- Several years of experience in IT (e.g., system engineering, architecture, IT service management, or application management)
- Good understanding of the relationships between systems, processes, and business requirements
- Solid understanding of IT service management processes (ITIL) and their integration into the overall architecture and system landscape
- Structured, analytical, and solution-oriented working style.
- Good communication skills in German and English (at least B2)
- Ability to structure and convey complex topics clearly
- Interest in architecture, governance, and strategic issues
- Willingness to familiarise yourself with new topics (e.g., architectural methods, compliance)
- Assertiveness combined with a pragmatic, solution-oriented attitude
Advantageous
- Experience in IT architecture or system design
- Knowledge of frameworks such as ITIL, TOGAF, or COBIT
- Experience with ITSM tools (e.g., ServiceNow)
- Knowledge in regulated environments (e.g., ISO 27001, MDR, GxP)
- Experience in participating in or leading projects
Learn more about career opportunities at Hamilton at jobs.hamilton.ch.
Do you share our values and feel at home in a collegial and down-to-earth environment? At Hamilton, we offer not only a motivating working environment but also various leisure activities and contemporary working conditions. Our informal culture promotes open communication and a pleasant atmosphere. Become part of a team where your skills are valued and space is created for innovative ideas. Interested? If you have any questions, please contact us at jobs@hamilton.ch and provide the following details:
Reference: JR-6168-fjb/
Applications by post or email unfortunately cannot be considered.