Order Processing, Sales and Customer Support in Internal and Field Service – B2B (a)

About the job

Your Tasks
• Independent handling of door and gate orders in the swissdoor sector (consultation, quotation, order, order confirmation, production planning, invoicing, post-calculation)
• Creating documentation together with marketing
• Receiving and scheduling service calls and maintenance
• Acquisition of new customers and expansion of our customer base
• Presentation and sale of our products / services to customers
• Market observation and feedback in exchange with the department management
• Customer contact and on-site consultation across the entire product range
• Budget and deadline responsibility
• Support and supervision of the workshop and assembly regarding adherence to deadlines, technical accuracy, functional and quality control
• Care and advice for our existing customers in the field service
• Acquisition of new customers and expansion of our customer base
• Presentation and sale of our products / services to customers
• Market observation and feedback in exchange with the department management

Your Profile
• Commercial-technical profile with completed technical training
• Experience in field service is an advantage, enthusiastic career changers are welcome
• Strong communication skills, negotiation skills and customer orientation
• Independent working style and willingness to travel for field service
• Driving licence category B

We Offer
• Extensive introduction and product training
• Further training opportunities
• A varied role with customer contact
• Flexible working hours
• Attractive and market-appropriate remuneration
• 5 weeks holiday
• Company canteen

Have we piqued your interest?
Then we look forward to receiving your application.
For questions, Ms Ruth Huber-Häller will be happy to assist you.