Inside Sales Specialist

About the job

Würth AG supplies craftsmen from all industries with quality products and coordinated system solutions around the workshop, warehouse, and on the go. The versatile range includes over 150,000 items: from screws, dowels, and fittings to tools, machines, chemical-technical products, and occupational safety to vehicle equipment and warehouse management. Proven since 1945 and at home in Switzerland since 1962, Würth AG offers tailored solutions with the goal of making everyday life easier for its partners. Würth AG, based in Arlesheim (BL), is a company of the globally active Würth Group.

TasksIn this role, you are an important part of our flexible and committed team in the telephone sales department. We are looking for a dedicated and responsible personality with a strong service orientation.

You take on the role of an outbound sales professional in inside sales and actively process orders from all small customers in the German-speaking part of Switzerland. As a service-oriented and persistent person, you regularly contact your assigned customer base and advise them attentively and with pronounced sales flair. Through your attentive manner, you quickly identify customer needs, skillfully awaken additional buying interest, and close sales with sensitivity. Together with the field sales team, you are responsible for achieving commercial goals. You document your sales activities neatly in the system and keep a careful overview. For achieving the agreed goals, you have thorough training, the entire sales team, and your future manager always at your disposal.

Requirements

• Completed vocational training in sales or craft
• Enjoyment of sales and ideally with technical understanding
• Proven performance in a similar role (desirable)
• Polished expression in the German language and good written skills
• Confident computer skills, ideally good knowledge of Microsoft Office, Teams, and mastery of communication tools
• High commitment, perseverance, humor, and a great deal of professional pride
• Enjoyment and fun in office sales activities

We offer

• Informal culture throughout the company
• Continuous development opportunities through our feedback culture and flat hierarchies
• Versatile internal training offers via our Würth Academy
• A sense of community towards colleagues and business partners
• Attractive social insurance benefits
• Family-like working environment with modern IT infrastructure
• Great flexibility in everyday work through mobile office, flexible working hours, and much more

In our 3-month onboarding program, we prepare you optimally for your start in sales. To ensure your long-term success, you will regularly receive product and sales training as well as individual coaching. At the same time, we offer state-of-the-art IT infrastructure and the values and sustainability of a family business.