Support Specialist for Professional Guardianship 60-80%

About the job

Your new role

As a Support Specialist for the Professional Guardianship of St.Gallen, you will perform diverse and important tasks to ensure the smooth running of the day-to-day operations of the entire organisation. You will play a crucial role in enabling the guardians and administrative specialists to focus on their core tasks for the benefit of clients in child and adult protection. Furthermore, through your collaboration at the interface with the IT department and other internal and external stakeholders, you will contribute to the forward-looking development of our organisation. Due to the retirement of an employee, we are seeking to strengthen our team with a Support Specialist from 1 January 2027 or by agreement.

As a member of the Support Service of the Professional Guardianship, you will be entrusted with various tasks in the area of diverse support processes. These include handling payment processes, digital and physical mail processing, telephone service, supporting guardians and administrative specialists in financial management, and performing other administrative duties.

You are suited for this role if

• you have a solid commercial education and ideally several years of professional experience in a comparable position.
• you have knowledge and experience in social insurance.
• you enjoy applying your accounting skills.
• precise, independent, and service-oriented work is a matter of course for you.
• you have an interest in digitalisation topics and wish to contribute your knowledge and experience to upcoming digital changes.
• you are motivated to learn something new every day and approach challenges in your professional life with enthusiasm.
• you appreciate close collaboration with a wide variety of people and professionals.

Good reasons to work for the City of St.Gallen:

Your department

At the Social Services, people are at the centre of our actions. Our employees provide a wide range of services in the areas of child and adult protection as well as social assistance for the benefit of the city’s population. The Professional Guardianship, with around 60 employees, is a department of the Social Services. It carries out guardianship measures on behalf of the Child and Adult Protection Authority of the St.Gallen region. We maintain lively professional exchanges with various offices within and outside the city administration.

What we offer

• A responsible and varied field of tasks
• Attractive employment conditions
• Possibility of home office and flexible working time models
• A committed team with experienced and aspiring colleagues
• A centrally located workplace in St.Gallen, just a few minutes’ walk from the train station
• A discounted Ostwind subscription, municipal family allowances, and a broad range of further training opportunities

Do you feel addressed?

The head of the Professional Guardianship St.Gallen, Nina Yokoyama, telephone 071 224 44 89, will be happy to provide you with further information. Please submit your complete application exclusively online.

We value diversity in all its forms and look forward to your perspective.