Clerk: Service Center 80 - 100%

The Hypothekarbank Lenzburg (HBL) is an innovative and agile financial service provider with a strong affinity for digitalization and open banking culture.

For our Customer Contact Center, we are looking for a committed and communicative personality who wants to shape the future of HBL together with us. Whether career changer or experienced customer supporter – if you enjoy customer contact and are interested in banking, we look forward to your application!

Your tasks

•    Receiving and processing customer inquiries by phone
•    Assisting with administrative tasks in the back office
•    Supporting our customers in using their account solutions
•    Documenting customer concerns in our systems
•    Ensuring high customer satisfaction

What you bring

•    Commercial basic training, preferably in banking
•    Strong communication skills and high customer orientation
•    Enjoyment of direct customer contact
•    Very good German skills, additional languages are a big plus
•    Reliable, team-oriented and solution-focused working style

Our offer

•    Varied and future-oriented activities in a motivated team
•    Innovative, dynamic environment
•    Attractive employment conditions
•    Uncomplicated informal culture
•    Also suitable for re-entrants and career changers

Have we sparked your interest? Then apply online today – we look forward to receiving your complete application documents.

We only accept direct applications.

Your contact

Mr. Erolind Ramadani, Team Leader Customer Contact Center, Tel. 062 885 14 17
Ms. Bettina Vollenweider, HR Business Partner, Tel. 062 885 13 19