Private Customer Advisor: Cash Service and Customer Zone (m/f/d)

About the job

You act independently and are the first point of contact in customer service.

Full-time or part-time, 80 - 100%

Start immediately or by arrangement

Are you looking for a varied role with personal customer contact? Do you want to take on responsibility and explore new ways of customer engagement with a dynamic team? Then you are right with us!

DC Bank is a bank like no other: it was founded in 1825 by the city of Bern and has been an institution of the Burgergemeinde Bern since 1852.

With us, employees actively shape the future. We create and pursue opportunities that advance our customers in the long term. As one of the oldest financial institutions in Switzerland, we focus on asset management and portfolio-related asset advice as well as regional mortgage business, mainly for private customers.

We offer a straightforward and dynamic working environment with room for professional and personal development as well as a collegial and motivated team.

Your opportunities:

• In our stylish customer zone, you are the first point of contact for our customers.
• You manage and are responsible for the Cash Desk (cash transactions, safe deposit boxes, and more).
• You support and advise customers at the counter or from the office on comprehensive banking matters and our versatile range of services.
• You actively manage a team customer portfolio.
• You take on various administrative tasks.

You bring with you:

• A completed banking apprenticeship with professional experience.
• Enjoyment in customer consulting.
• A professional and likeable demeanour.
• A committed and careful working style.
• Very good German skills (foreign language skills in English and French are an advantage).
• Any experience with the Finnova and Finfox systems (advantageous).

Additional benefits:

• Industry-standard employment conditions and social benefits.
• A centrally located workplace in Bern city centre.
• Flexible working hours, possibility for occasional home office, and 25-35 days of holiday.
• Preferential conditions for the bank's own service offerings as well as numerous special offers for employees of the Burgergemeinde Bern.

Do you have questions about the position? Leon Maarsen, Head of Private Customers Classic 031 328 85 13.

Next steps: We will contact you promptly once we have carefully reviewed your application.

Apply now.