KMU Jobs AG
Zürich
Deputy Head of National Dispatch 100% (m/f/d)
- 24 August 2026
- 100%
- Permanent position
- German (Native language)
About the job
On behalf of an exclusive mandate from an established manufacturing industrial company with several locations in Switzerland, we are looking for a committed individual as Deputy Head of Dispatch.
In this versatile role, you will take on a central position in operational dispatch, coordinating drivers and vehicles and supporting the Head of Dispatch in daily business. You can expect a responsible position with a great deal of independence, short decision-making paths, and long-term prospects.
Deputy Head of National Dispatch 100% (m/f/d)
Your tasks:In this role, you will ensure together with the team that everything is in the right place at the right time in daily business.
- Assuming operational responsibility in the absence of the Head of Dispatch
- Professional leadership of drivers in daily operational business
- Operational dispatch and coordination of drivers
- Planning and dispatch of bulk and general cargo vehicles
- Receiving, recording, and processing orders
- Handling customer enquiries by phone, email, and via digital customer portals
- Leading and coordinating drivers in daily business
- Ensuring efficient vehicle and deployment planning
- Preparation of VeVA and ADR documents as well as ensuring relevant safety and environmental regulations
- Management and control of qualifications and certificates, especially CZV
- Maintenance and use of systems
- Maintenance of relevant master and transaction data as well as ensuring data flows around ARV, LSVA, and internal billing
- Organisation of load carrier management
- Coordination of vehicle administration including MFK, repairs, maintenance, and LSVA topics
- Active support in the further development of procedures and processes
Your profile:
- Completed commercial or technical basic training
- Professional experience in dispatch, transport logistics, or a comparable environment
- Good geographical knowledge of Switzerland
- Very good German language skills, spoken and written
- Confident use of common PC applications and enthusiasm for digital tools
- Independent, structured, and solution-oriented working style
- Strong customer and service orientation
- Communication skills and confident handling of different contacts
- Resilience and the ability to prioritise correctly even with a high volume of orders
- Team spirit, reliability, loyalty, and discretion
- Strong cost and quality awareness
What you can look forward to:
In addition to an exciting role with a lot of personal responsibility, you will find a stable working environment with long-term prospects.
- Attractive annual salary of CHF 90,000 to CHF 100,000, depending on experience, education, and further training
- 5 weeks holiday
- Lots of personal responsibility and scope for design
- Short decision-making paths
- Varied activity with direct influence on daily operational business
- Modern work equipment and established processes
- Collaboration with an experienced and well-coordinated team
- Secure working environment in an established Swiss industrial company
- Long-term professional perspective
Sounds exciting?
Then we look forward to meeting you.
This position is managed by us under an exclusive mandate. Your application will of course be treated with the utmost discretion. Further information about the company, the position, and the working environment will be provided in a personal discussion.
We look forward to your application.
