Matterhorn Gotthard Verkehrs AG
Oberwald
Customer Service & Car Shuttle Employee 50-100% (m/f/d)
- 04 November 2026
- 50 – 100%
- Permanent position
- Oberwald
Job summary
Join Matterhorn Gotthard Bahn, a leader in scenic rail travel. Enjoy a supportive environment with passionate colleagues.
Tasks
- Provide personalized guest consultations at Furka Autoverlad.
- Assist guests with ticket purchases at the self-service machine.
- Oversee and manage the operations of the Furka car transport.
Skills
- Completed vocational training with a federal certificate required.
- Fluent in German and English; additional languages are a plus.
- Reliable, self-motivated, and customer-friendly demeanor essential.
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About the job
Your Drive
The heart of BVZ Holding consists of the railway company Matterhorn Gotthard Bahn and the international top brands Gornergrat Bahn and Glacier Express. Passionate and qualified employees form the foundation of our success. Every day, around 700 employees dedicate themselves to providing our guests with a first-class experience. We live diversity and share one thing in common:Emotions are our drive. What is your drive?Your Field of Work
- Individual and personal advice for guests at the Furka car shuttle
- Assisting guests with ticket purchase at the self-service machine
- Helping with the handling and monitoring of the Furka car shuttle in Oberwald and Realp
- Safe handling and monitoring of the Furka car shuttle in Oberwald with deployments in Realp as needed
- Responsibility for the formation and maintenance of the car trains as well as deployment in shunting service
Your Profile
- Completed vocational training with a federal certificate of competence
- Very good German and English skills, any additional language is a plus
- You are used to working independently and reliably and have a friendly manner with customers
- Willingness to undertake further training (e.g. FDV training Ai40)
Your Benefits
- Family-oriented corporate culture
- Varied and interesting activity
- Irregular working hours and weekend shifts are seen as an opportunity for flexible leisure time
- GA travelcard and other attractive benefits for you and your whole family
