Sales Consultant - Retail Consultant | Aesop Oberdorfstrasse, Zurich | Part-time 60%

For over 35 years, Aesop has created an inspiring and inclusive environment where our employees can thrive and find support. As a global retail company, we offer career development and advancement opportunities as a complement to individual professional goals and ambitions.

Our skincare concept involves meticulous attention to detail, using only the most effective ingredients to develop formulations that stimulate the self and the senses. The same standard applies to our hiring process. We seek conscientious and motivated people with a variety of perspectives who bring out the best in themselves and others. 

Our goal is to find the right balance between people, the environment, and economic success. We want to actively reduce our footprint on our Earth, which generously supports us. As part of our work in this regard, we have received B Corp certification. We are also committed to building a more sustainable and inclusive society.

Scope of the role

As a sales associate, you represent our desire to engage customers, listen to them, and introduce them to products that are relevant to them. You welcome customers into our spaces and deepen the way our products are experienced through targeted interactions. By presenting products that meet customer needs, you ensure an exceptional, holistic customer experience that contributes to our overall business success.

What we are looking for

• Experience in customer service or a related environment 

• Effective sales skills and the ability to achieve commercial results 

• Successful participation and collaboration in a team

• Proven ability to build empathetic interpersonal relationships and contribute to a positive and inclusive experience for all

• An open attitude and strong willingness to understand others, listen without judgment, and engage with different perspectives

• Strong communication and problem-solving skills

• Knowledge of skincare and the skincare industry (advantageous)

• Knowledge of haircare, body care, fragrance, and home categories (advantageous) 

This position is part-time with 24.9 hours per week. The work location is flexible, additionally covering holidays and sickness. This position includes duties in sales and the online store.

What we offer

We pursue a holistic career approach. We promote professional development, career growth, and employee wellbeing initiatives, and create close connections to the local community through the Aesop Foundation, volunteering, and joint donation programs. Employee benefits include, among others:

• Generous discounts on products and semi-annual free product allocations 

• Bonus opportunities based on personal and business performance

• Various options to support professional development, including free access to LinkedIn Learning, internal training on product and core competencies, and study support opportunities

• Access to employee assistance programs, a free subscription to the mindfulness app Headspace, and wellness vacation offers in summer.

Aesop aims to attract, develop, and retain the best talent as employees. We offer a creative and inclusive work environment where talents are truly recognized and appreciated. We are committed to promoting inclusion for all and believe that diversity, inclusion, and belonging play an important role in the success of our company. We explicitly encourage everyone to become part of our journey.