This Position reports to:
Senior Engineering Manager
In this role, you will provide advanced technical support for ABB's medium voltage drives, playing a key part in our global service network. Based in Turgi, Switzerland, you'll apply your skills to optimize and maintain drives used for process control and energy savings. As a technical specialist, you'll collaborate with peers across development and service, converting learnings into sustainable improvements. If you're looking for a dynamic, engaging position in a multidisciplinary environment, join us and help shape the future of sustainable energy solutions.
You will be mainly accountable for:
- Managing resolution of the most complex service cases including performing in-depth analyses and simulations
- Providing technical guidance to other support levels and ensuring know-how transfer between the Center of Excellence and the global service network · Establishing and guiding resolution expert teams and making sure that lessons learnt are shared within the organization
- Contributing to the continuous development of our business, including participating in product improvements in collaboration with quality and engineering teams · Showing willingness to cover part of our 24/7 service support availability
- Executing electrical drive system studies with the help of hardware-in-the-loop simulators
Qualifications for the role
- You hold a degree in Bachelor's degree in Electrical Engineering or in a related field, providing a technical base for this role.
- You are highly immersed in working with customers and have solution orientation with the ability to approach technical challenges in a structured manner.
- You have 2+ years of continuous experience in the service, development or engineering of MV drives.
- You are dedicated to roles that require creative problem-solving, quality improvement, and a commitment to delivering a positive customer experience.
- You are proficient at communicating in English, and additional language skills are a plus.
- You are motivated to learn and innovate within a structured yet dynamic environment, with the ability to adapt to diverse approaches for enhanced service solutions.
More about us
ABB System Drives is a global supplier of high-power, high-performance drives, drive systems and packages for industrial processes and large infrastructure applications. With our industry leading technology and global support, we help our customers, partners and equipment manufacturers with asset reliability, performance improvement and energy efficiency in mission critical applications. Our people and culture are the foundation of our success. We all together make the difference for our customers every day.
We look forward to receiving your application (documents submitted in English are appreciated). The recruiting process is being led by Azra Filan, Talent Partner ABB Switzerland Ltd. If you want to discover more about ABB, take another look at our website www.abb.com. ABB Data Privacy Statement: https://new.abb.com/privacy-notice/candidate
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.
