Clerk: Patient and Service Management 50-100%

About the job

Live and work in the Davos Klosters destination? We look forward to reinforcements!

With your commercial knowledge, language skills and calm manner, you ensure a smooth process in patient administration and a swift admission of our emergency patients. In addition, you support our finance team with your flair for numbers and ensure that we can bill our services correctly and on time.

As a regional hospital/acute hospital with emergency services, nursing home and Spitex, we are responsible for the basic medical care of the Davos population and guests. Equally important to us is the well-being of our employees. With us, you work in a manageable but regionally important company, we maintain a collegial working atmosphere and appreciate the proximity to nature as well as the numerous sports and leisure opportunities in Davos.

As a regional hospital/acute hospital with emergency services, nursing home and Spitex, we are responsible for the basic medical care of the Davos population and guests. Equally important to us is the well-being of our employees. With us, you work in a manageable but regionally important company, we maintain a collegial working atmosphere and appreciate the proximity to nature as well as the numerous sports and leisure opportunities in Davos.

By arrangement, we are looking for a

Clerk: Patient and Service Management 50-100%

Your area of responsibility

Patient management:

Service management:

• Admission of planned patients as well as emergency admissions and coordination with the relevant departments
• Recording and maintenance of patient master data in the systems
• Obtaining cost approvals, checking insurance coverage, monitoring cost approvals (including requesting deposit payments)
• Processing insurance rejections and complaints
• Preparation of evaluations and participation/support in quality management
• Further administrative tasks and insights around the patient journey at Spital Davos

Service management:

• Responsibility for the correct representation and application of outpatient as well as inpatient tariffs and services
• Ensuring complete service recording
• Preparation of outpatient and inpatient patient invoices

Your profile

• Completed commercial training with experience in healthcare or a qualification as a medical practice assistant
• In-depth knowledge of the Swiss tariff system (Tarmed, TarDoc, DRG)
• Careful, reliable and independent working style and enjoyment in patient contact
• Experience in hospital or health insurance is a very big plus
• Confident use of IT tools
• Very good German and good English skills, both spoken and written; any additional language is a plus
• Willingness to work irregular weekend shifts
• Willingness to familiarise yourself with a demanding subject area and to show perseverance
• Team player, hands-on, helpful, responsible and performance-oriented

Our offer

• Varied and responsible tasks in a collegial team
• Attractive employment conditions and social benefits; annual working hours; hospital-owned nursery
• Interesting internal training and further education opportunities
• Diverse sports and leisure activities in the highest city in Europe

For further information, please contact Ms Andrea Dönz (Head of Patient & Service Management) at 081 414 86 50 as well as our recruitment team at telephone number 081 414 84 12 or by email at jobs@spitaldavos.ch.

Are you ready for a new challenge? Our HRM team looks forward to receiving your online application - simply press the button below and you are one step closer to your position at Spital Davos AG!