Apprenticeship Specialist Customer Dialogue

The apprenticeship Specialist Customer Dialogue lasts 3 years and starts each year on August 1st. The vocational baccalaureate is not possible for this apprenticeship at Swiss Life and the choice of foreign language is French.

Degree: Specialist Customer Dialogue EFZ (Federal VET Diploma)

• Our experienced professional and practical trainers accompany you through your exciting training period
• Innovative and challenging tasks
• Financial participation e.g. for language stays and language diplomas
• Comprehensive introduction within the framework of telephony with a focus on the insurance industry
• Exciting prospects after completing the training

• You have a degree from the middle or highest secondary level I with good school performance in foreign languages (English, French)
• Your German skills in spoken and written form are excellent
• You are responsible, resilient, committed and enjoy working in a team
• You have an open, communicative and empathetic manner and appreciate customer contact via telephone

• Market-oriented training salary
• Between 25 and 27 vacation days
• Above-average benefits in case of accident and illness
• Flexible working hours
• Mobile office
• Individual meetings and support
• Internal training offers
• Electronic learning platform
• Preferential conditions with various partner companies
• Up to 35% discount for public transport