Senior Client Service Consultant (m/f/d)

About the job

Are you curious and eager to seize new opportunities? Do you go the extra mile and are also an open, communicative personality with a strong customer and solution orientation? Then let us together exceed the expectations of our clients and continue writing the success story of VP Bank. With us, you will find space for bold ideas and the opportunity to actively shape the future.

• Decision-maker for complex high-risk and ongoing monitoring cases
• Management and further development of the first-line risk framework including controls
• Leadership and implementation of cross-departmental projects (digitalisation, process automation, control systems)
• Sparring partner for front management, RM, compliance and legal
• Preparation of documents for risk/compliance/management committees
• Coaching and mentoring of junior and professional CSCs
• Representation of the division/region towards internal and external stakeholders (e.g. audit, FMA within the scope of examinations)
• Operational support of junior and professional CSCs, e.g. in terms of the four-eyes principle, review, second opinion, etc.

• Higher education
• (Very) deep understanding of the relevant regulatory landscape, e.g. MiFID, AIA, FATCA, etc.
• Good to very good knowledge of Avaloq
• Ability to prepare complex matters clearly and communicate appropriately to the target audience
• Several years of experience in risk management, compliance or CLM
• Empathy and solution orientation in interactions with front units, in the team, with stakeholders or management
• Strong judgement, decisiveness, leadership skills
• Strategic and process-oriented thinking as well as the ability to prioritise essential activities
• Ability to achieve impact with stakeholders at different levels based on argumentation
• Fluent German and very good English skills, both spoken and written