Account Manager

Join Ascom, where we lead the way in Healthcare ICT and mobile workflow solutions worldwide. With our Swiss-based headquarters driving advancements across 19 countries for over 160 years, we're committed to revolutionizing the healthcare industry with transformative technology. Our systems are operational in over 12,000 hospitals globally, managing an incredible 800 million alerts annually. At Ascom, our dedication translates into tangible impact, enriching the experiences of everyone entering the healthcare facilities and care homes we partner with.

Join our team as an Account Manager and take ownership of strategic customer relationships in France. In this role, you will act as the key link between Ascom and our clients—ensuring long-term partnerships, identifying business opportunities, and driving revenue growth through solution-based selling in the healthcare sector.

Your Contributions:

Develop and execute account strategies for assigned customers

Build and maintain long-term client relationships through strategic account planning

Meet assigned targets for profitable sales volume and strategic objectives

Identify new leads and maintain a balanced pipeline for future growth

Drive account penetration and collect market intelligence

Lead proactive strategic account reviews and manage communications between clients and internal teams

Ensure strong knowledge of client needs and align Ascom’s solutions accordingly

Coordinate Ascom experts in client interactions to deliver timely, high-quality service

Support and coach junior team members to exceed customer expectations

Monitor and forecast accounts through professional use of business tools

The Ideal Candidate:

Qualifications & Experience

Bachelor’s degree in business, marketing, or related field

3–5 years of experience in key account management, ideally in tech-driven B2B environments

Proven track record in solution selling and relationship-building

Experience with complex software and service-based offerings

Skills & Competencies

Strong customer focus and stakeholder management

Excellent communication and negotiation skills

Understanding of wireless communication and enterprise solutions

Ability to analyze, plan, and execute with attention to detail

Technical understanding of system configurations (Ascom products a plus)

Strong collaboration and problem-solving mindset

What We Offer You:

A company you can take pride in

Collaborative and inspiring colleagues

Professional and personal growth opportunities

Hybrid/remote flexibility

The chance to make a real impact in healthcare technology

Join Us and Make an Impact:

Ascom is an equal opportunity employer committed to fostering diversity, equity, and inclusion. Join us in creating a future where technology empowers care.