Customer Service Technician 80-100%

10 July 2026
80 – 100%
Permanent position
Bern

Job summary

Gilgen Door Systems AG leads in innovative door systems in Switzerland. Join a flexible and supportive work environment with growth opportunities.

Tasks

Conduct maintenance and repairs on automatic door systems.
Plan your own service visits in the Oberwallis region.
Assist with installation during staff shortages and be on call.

Skills

Completion of a technical apprenticeship is required.
Strong interest in service and customer support.
Excellent German language skills are essential.

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About the job

Countless long-standing customers appreciate our customer service for its rapid readiness and flexibility. This makes us – alongside our innovative door and gate systems – the market leader in Switzerland and a successful global company.

Become part of our team as

SERVICE TECHNICIAN 80-100%

📍Upper Valais Region

Are you looking for an independent and varied role with intensive customer contact?

Then you are exactly right with us. In this exciting position, you will not only expand your technical skills but also have the opportunity to develop further. Our internal Gilgen Academy offers you a thorough introduction to our products as well as continuous training and further education.

Your area of responsibility

As a customer service technician, you will carry out maintenance, repair, and refurbishment work on automatic door and gate systems
You are responsible for independent deployment planning in the Upper Valais region
In case of personnel shortages, you will assist with installation assignments
You will also take on on-call duties requiring high personal responsibility and resilience

Your profile

You have completed a vocational training (e.g. automation, electrical, mechanical, vehicle, agricultural machinery or industrial mechanics), are enthusiastic about technical contexts and are willing to learn new things
You have an interest or experience in service and customer support
Your residence is in Upper Valais
You hold a category B driving licence
You have very good German language skills
An independent, reliable and conscientious working style, as well as high flexibility and willingness to work in different regions, are no problem for you

We offer you

a modern industrial company with flexible working models and a partnership culture, a company vehicle, job-related training and development prospects with our Gilgen Academy.

Gilgen Door Systems AG | 3930 Eyholz | www.gilgendoorsystems.com

Interested? Then we look forward to your online application.
Further information is gladly provided by Sarah Maurer, HR Manager, +41 31 734 41 11 and David Streit, Customer Service Team Leader Bern South, +41 31 985 36 19.