Rotating Receptionist (m/f/d)

09 March 2026
100%
Lausanne

Job summary

Join Revo Hospitality Group at the Mövenpick Hotel Lausanne, a stunning 4-star hotel. Experience a vibrant workplace with breathtaking views of the Alps and proximity to the city center.

Tasks

Handle check-in and check-out processes according to hotel standards.
Proactively address guest inquiries and complaints with care.
Manage administrative tasks related to the reception efficiently.

Skills

Strong communication skills in French and English; German is a plus.
Customer service-oriented with a keen sense of guest needs.
Team player with flexibility for rotating shifts, including nights.

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About the job

We are Revo Hospitality Group!

The Mövenpick Hotel Lausanne is a 4-star superior hotel with 337 rooms and belongs to the Revo Hospitality Group. Located directly on the shore of Lake Geneva, it offers a workplace with an impressive view of the Alps and at the same time in close proximity to the city center of Lausanne.
Those who work here accompany business travelers, vacationers, and conference guests who appreciate the special location by the water and the international character of the city. Whether at reception, in gastronomy, housekeeping, or conference support – the team ensures that professionalism and warmth shape the stay.
The culinary offer includes a restaurant with international and regional cuisine, a stylish bar, as well as a versatile breakfast buffet that allows guests a successful start to the day.
As part of the Revo Hospitality Group, this house combines the uniqueness of a lakeside location with a modern working environment. Employees create a workplace here where service quality, team spirit, and internationality come together in a special way. Apply now as a Rotating Receptionist (m/f/d) at Mövenpick Hotel Lausanne and grow with the REVO Hospitality Group.

Planned start: 01.04.2026
Employment type: Full-time
Contract type: permanent
Workplace: Lausanne

Your future field of activity

If you join us, your tasks will be the following:

Carrying out check-in and check-out processes in compliance with the hotel's standards
Proactive handling of complaints and inquiries from our guests
Taking over administrative tasks related to reception
Carefully following the service checklist to ensure the quality and consistency of processes
Representing the night staff and taking over the corresponding tasks during night shifts if needed

Your profile

You are the person we are looking for if you bring the following qualities and qualifications:

Excellent oral and written communication skills
Very good French and English skills (at least level B2), German is a plus
Strong sense of customer service and the ability to anticipate guests' needs
Confident handling of hotel management software and IT tools, Opera Cloud is an advantage
Strong team spirit as well as analytical thinking and initiative
Time flexibility and willingness to work in a rotating shift system, including night shifts

Variable working hours: Salary according to CCNT 2026: CHF 4’528.– gross per month

Your benefits

Uniform provided and cleaned by the hotel
1 additional day off in the month of your birthday as well as a gift (Manor birthday voucher worth CHF 30.00 from Manor)
Benefit platform of the Revo Hospitality Group (shopping advantages)
Preferential prices at Accor and the Revo Hospitality Group
50% discount in all restaurants of the Mövenpick Hotels in Western Switzerland (for you and up to 5 guests)
Preferential prices at Sunrise
Training opportunities

We look forward to you and your application!
The easiest way to reach us is via the "Apply Now!" button.

Your contact

Lucas Lozinguez
Front Office Manager
Jobroom: 242224924

Mövenpick Hotel Lausanne
Av. de Rhodanie 4
1007 Lausanne
https://revo-hospitality-group.com/de/portfolio/hotels/?brand=M%C3%B6venpick%20Hotels%20%26%20Resorts&country=Schweiz&city=Lausanne

Categories:

Admin. / HR / Consulting / CEO, Secretary / Reception