Business Analyst
- 06 November 2026
- 80 – 100%
- Permanent position
- German (Intermediate)
- Zürich
About the job
Canton of Zurich
Finance Directorate
Tax Office
Cantonal Tax Office Zurich
Zurich
01.01.2027
Business Analyst
80 - 100%
We are looking for a motivated Business Analyst to start immediately or by arrangement. In this demanding position, you will play an important role in the Project and Portfolio Management team at the Cantonal Tax Office. The role is characterised by exciting tasks and complex challenges with various stakeholders.
Tasks
- You will primarily focus on the strategic major project to renew our application landscape and methodically support the specialist departments in this forward-looking transformation.
- You will gather requirements for the new systems, identify weaknesses in the previous processes and develop improvement proposals.
- In doing so, you will closely accompany the stakeholders throughout the entire requirements gathering process, ensure the business case, define acceptance criteria for the project, conduct tests and organise user training if necessary.
- Furthermore, you will advise the clients on organisational optimisation and cost-effectiveness within the framework of this system replacement.
- Depending on the project phase, you will take on the management of work packages within this transformation programme.
Profile
- You have proven experience as a Business Analyst – ideally in the context of IT modernisations – and ideally possess tax law expertise.
- You also have a higher education qualification in Business Analysis, Business Administration or a comparable qualification.
- You can critically examine, classify and specifically use complex requirements from various stakeholders for the optimal alignment of the new IT support, processes and structures.
- Certifications in HERMES and/or IREB are advantageous.
- You can perfectly structure project tasks, approach them systematically and complete them on time.
- You are empathetic, communicative and feel comfortable in your role as the central contact person for your stakeholders in the project.
Your Contact
Luzia Hafen
Team Leader Project and Portfolio Management
Tel.No: +41 43 258 75 23
luzia.hafen@zh.ch
Team Leader Project and Portfolio Management
Tel.No: +41 43 258 75 23
luzia.hafen@zh.ch
About Us
Welcome to the fascinating world of taxes! The cantonal tax office, together with the municipal tax offices, collects taxes for the federal government, the canton and the municipalities. We support private individuals and companies throughout the entire tax collection process. Around 800 qualified employees are committed to this at the Zurich Altstetten location.
About 1200 people work at the Finance Directorate at four locations in Zurich. We manage the dossiers of finance, taxes, personnel, procurement and IT. Those who work with us help shape the canton – versatile, responsible and with impact beyond their own area of responsibility.
We Offer...
Lunch-Check
a diverse catering offer thanks to Lunch-Check
Staff Restaurant
freshly prepared menus daily in our own staff restaurant
Good and Broad Training and Further Education Offer
varied training and further education opportunities
Responsible Activity
the chance to take on responsibility and help shape things
Mobile Working / Home Office
flexible working – in the office, at home or wherever it makes sense
Your Application Process
- Pre-selection
- First interview (online)
- Second interview
- Final decision
