TRAVEL ADMINISTRATOR

About the job

Heini Car AG is an owner-managed coach travel company with locations in Wängi, Kreuzlingen, Winterthur and Abtwil. With our modern and comprehensive vehicle fleet, we are one of the most efficient private coach companies in Eastern Switzerland, conducting transfers, excursions and holiday trips throughout Europe. Our coach travel offices develop trips as tour operators for our annual travel catalogues for package holiday customers or on behalf of clients for small groups and larger groups. Our clientele consists of companies, clubs, schools, public institutions and offices, private groups, care homes, church communities and more. Many well-known organisations also entrust us with the passenger transport for their major events.

TRAVEL ADMINISTRATOR

Workplace & Workload

• Kreuzlingen max. 50% annual workload
• Wängi 50-60% annual workload
• One person per location or one person for both locations in combination possible with at least 80%

Tasks:

As a travel administrator, you will be in direct contact with our diverse and demanding clientele, both by phone and in person. You will handle all order correspondence from the offer, order confirmation, travel order to the invoice. You calculate offers according to tariffs and organise creative excursions and multi-day trips in Switzerland and neighbouring countries. As a product manager, you take responsibility for individual travel projects from our travel catalogue. You maintain direct contact with our service providers such as hotels, restaurants, shipping companies, etc., and monitor contracts and corresponding cancellation deadlines. You open trips in our booking system and sell trips from our catalogue, as well as our rental cars to self-drivers. These are just some of the tasks of this varied role.

Requirements:

This position requires a great deal of independence and organisational flair. You need contact with people during work and love sales. You are used to setting priorities and placing the customer’s needs at the centre with your service-oriented and loyal attitude. You are resilient and always keep an overview even during busy seasonal periods. Our clientele expects precise and punctual work; we require a commercial basic education with several years of professional experience, preferably in the tourism industry (travel agency, hotel, similar). Good geographical and destination knowledge of Switzerland and neighbouring countries is essential. You also hold a category B driving licence (car) and are proficient with the PC and all common programmes (Excel, PowerPoint, Outlook, Teams, etc.). A bit of negotiation skill and contract confidence complete your profile.

We offer:

We offer an interesting, varied and very independent job at a spacious, modern and bright workplace with modern infrastructure. We are looking for someone for the long term, so the ideal age for this position would be between 30 and 50 years. Home office is not envisaged for this position. If you would like to apply your sales and organisational talent with us and for our customers, we look forward to receiving your complete application documents! Please send these to the attention of Daniel Heini by email: bewerbungen@heini-car.ch

Status: October 2026