Front Office Agent (m/f/d)

14 October 2026
100%
Berlin

About the job

We are Pullman Berlin Schweizerhof!

The Pullman Berlin Schweizerhof is a 5-star hotel with 377 rooms. Centrally located between Ku’damm and Tiergarten, it offers a workplace in one of the capital’s most prestigious establishments, where modern design and upscale comfort come together.
Those who work here accompany business travellers, city tourists, and event guests who place the highest value on service and professionalism. Whether at reception, in gastronomy, in conference organisation, or housekeeping – the team ensures that every stay is characterised by the highest standards.
The culinary offering includes a fine-dining restaurant with international cuisine, a stylish bar, and a varied breakfast buffet that provides guests with the perfect start to the day. The offer is complemented by a spacious spa and wellness area.
This establishment combines the internationality of a world metropolis with the elegance of a top hotel. Employees create a workplace here where service quality, team spirit, and hospitality are lived at the highest level. Apply now as a Front Office Agent (m/f/d) at Pullman Berlin Schweizerhof and grow with us.

Planned start: 01.11.2026
Employment type: Full-time
Contract type: permanent
Workplace: Berlin

Your future field of responsibility

Welcoming and looking after our guests as the first point of contact at reception
Ensuring a smooth process from check-in to check-out
Communication and coordination with all departments for optimal guest care
Responsibility for cash management and correct billing at the front office
Fulfilling individual guest requests with commitment, attentiveness, and service orientation

Your profile

Completed training in hospitality or initial professional experience as a career changer with enthusiasm for guest service
High level of service orientation and the ability to convey a genuine feeling of welcome to guests
Good English skills, spoken and written, for daily communication with international guests
Organisational skills and the ability to manage several tasks simultaneously – even in stressful situations

Your benefits

Contract. You will receive a permanent employment contract from the start – for maximum security and planning reliability.
Rest. Your holiday entitlement increases with your length of service – because those who give a lot should also receive a lot.
Celebrations. We give you an extra day off in the month of your birthday.
Advantages. Your family and friends benefit from attractive employee discounts in all our hotels.
Extras. Whether fashion, technology, or events – secure exclusive discounts with numerous partners.

We look forward to receiving your application!
The easiest way to reach us is via the "Apply Now!" button.

Your contact

Nicole Pohlandt
Hotel Staff

Pullman Berlin Schweizerhof
Budapester Straße 25
10787 Berlin
https://revo-hospitality-group.com/de/portfolio/hotels/?brand=Pullman%20Hotels%20%26%20Resorts&country=Deutschland&city=Berlin