REGIONAL EYEWEAR CATEGORY MANAGER SWISS MARKETS

PURPOSE OF THE ROLE 

Within the dynamic Swiss Markets Region (5 markets : Switzerland, Brazil, Mexico, Panama & India), you drive the Eyewear business and ensure integrity of the CHANEL brand across all distribution channels (+230 doors across wholesale, E commerce, Fashion and F&B Stand Alone Boutiques including Travel Retail).  

As the Regional Eyewear Category manager, you oversee all aspects of the business, in strong partnership with dedicated teams across fashion, F&B and Luxottica. 

You align and coordinate plans with local & global teams and you are the key contact of the Eyewear Global Paris team for all activities across the Swiss Markets region, advocating for the product category in the region. 

ABOUT THE ROLE  

Buying & Planning 

• Monitor the implementation of the product strategy for Eyewear with markets  

• Define, implement relevant Merchandising KPIs (Sales, SOH, Sell Thru) and follow-up through detailed reporting 

• Oversee sales forecasting and planning in partnership with Finance team 

• Oversee assortment and buys of new collections and reorders across all distribution channels & contribute to OTB definition 

• Produce quantitative & qualitative analysis for each boutique before the Buys  

• Build buying guidelines for 12 collections per year (8 podium + 4 seasonal) 

• Animate Buying in the showroom, accompany markets throughout the whole buying session providing the best expert advice and being the voice of markets requests to Global 

• Provide Monthly Reorders recommendation 

• Drive pricing in local currency and harmonization process  

• Ensure monitoring of product shipments and new collection launches.  

• Monthly call with Global Supply Chain 

• Perform orders reallocations in Anaplan when needed 

E commerce 

• Align & communicate business objectives to cross functional local and global teams in partnership with regional digital team 

• Share recommendations on websites merchandising based on new arrivals, best sellers, trends 

Wholesale  

• Lead the review and alignment of the sales & marketing plan with Luxottica and the Global Eyewear teams, ensuring the Swiss Markets distribution strategy reflects the Global vision 

• Oversee market distribution strategies 

• Monthly call with Global Eyewear, Global Luxottica & local Luxottica teams to review visual merchandising, Architecture and distribution updates. 

• Represent the Swiss Markets region as a participant in Luxottica’s quarterly business meetings, reviewing all distribution channels and supporting with agreed follow up actions & ensuring consistent alignment and performance delivery. 

• Champion brand training sessions for the wholesale teams dedicated sessions including, delivering brand storytelling and product heritage presentations 

• Extending invitations to key CHANEL events to deepen engagement. 

• Safeguard Brand Image & standards through regular field visits in partnership with Luxottica and local General Management 

Marketing & Communication 

• Partner with F&B and Fashion Marketing teams to enhance visibility of the eyewear category through EDMs and digital cards (campaigns deployed by Marketing) 

• Partner with the Media Team to shape the annual media plan and budget: ensure launches, new collections and stock availability are fully integrated into media activity. 

• Partner closely with the PR team on eyewear strategy: share key investments during the buying sessions to support gifting opportunities 

Staff engagement & Training 

In partnership with Learning & Global teams, plan new collection training for retail teams and tailored ad-hoc sessions.  

• Act as the main point of contact for FA’s engagement and feedback on the collections 

• Oversee seasonal training initiatives ensuring consistent product knowledge and category expertise across boutiques. 

• Support boutique teams with regular morning briefs in Fashion and F&B boutiques to reinforce key launches and priorities.  

Operations & After-sale 

In partnership with Retail operations team, 

• Coordinate after-sales service flows with Luxottica for both boutiques and e-commerce 

• Administer after-sales service tools and platforms 

• Coordinate training sessions for after-sales teams 

• Oversee order management for packaging & after-sales spare parts 

Brand performance & Insights  

• Provide competitive intelligence: benchmark best practices, research across digital & retail to understand the eyewear business across Swiss Markets and nourish local & global teams with ideas to grow the business, relevant for CHANEL.  

WHAT YOU WILL BRING TO THE ROLE  

Experience & Background 
• 8–12 years of experience within fashion, luxury, or accessories 
• Proven experience in category management, merchandising, or business development 
• Strong exposure to an international matrix organization 
• Solid multi-channel experience (retail, wholesale, and e-commerce) is essential 
• Experience in eyewear or accessories is a plus, though not mandatory 
 
Key Competencies 
• Strong understanding of assortment planning, OTB management, pricing, and forecasting 
• Ability to lead a category with both a strategic and analytical mindset 
• Excellent project management and cross-functional coordination skills 
• Strong product sensitivity and acute understanding of brand image and positioning 
• Comfortable operating in complex environments involving external partners 
• Strong influencing skills without direct hierarchical authority 
• Ability to articulate a clear business vision and translate it into actionable plans 
 
Leadership & Personal Attributes 
• Collaborative and structured leader with strong interpersonal skills 
• Able to engage effectively with diverse stakeholders (global, local, external partners) 
• Excellent written and verbal communication skills 
• High attention to detail and strong operational discipline 
• Entrepreneurial mindset with a results-driven approach 
 
Languages 
• Fluent in French and English 

Full time position based in Geneva, Switzerland