IT Demand Lead (m/f/d), Opfikon, 80-100%

As a leading Swiss construction and real estate service provider, Implenia develops, realises and manages living spaces, work environments and infrastructure for future generations in Switzerland and Germany. Additionally, Implenia offers tunnel construction and related infrastructure projects in other markets. The company combines the expertise from highly qualified consulting, development, planning and execution units under one roof to form an integrated, multinational leading construction and real estate service provider. With its headquarters in Opfikon near Zurich, Implenia employs over 8,000 staff (FTE) across Europe and achieved a turnover of CHF 3.5 billion in 2025. More information at implenia.com

For our Group IT, we are looking for a Demand Manager Group IT. In this role, you take end-to-end responsibility for the group-wide demand process and act as the central interface between business and IT. You ensure that new requirements are recorded, evaluated, prioritised and successfully implemented in a structured manner. You advise our departments on the further development of their requirements, create sound decision-making bases for management and portfolio committees, and ensure transparency regarding benefits, risks, priorities and progress. With your flair for stakeholder management and your structured and solution-oriented working style, you contribute significantly to efficient collaboration between business and IT and continuously develop our demand and governance processes.

The workplace is at our new location in the Ambassador House in Zurich-Opfikon as well as in the home office.

Your responsibilities

• You are responsible for the group-wide IT demand process from the initial idea through evaluation and prioritisation to successful handover to implementation.
• As the central interface between business and IT, you advise departments on capturing, structuring and further developing their requirements and create the basis for well-founded decisions.
• You ensure that requirements are recorded completely, transparently and with high quality and are evaluated in terms of benefits, priority, risks and dependencies.
• Together with departments and IT, you coordinate feasibility analyses, effort estimates and resource requirements and promote the active involvement of all relevant stakeholders.
• You prepare demand and portfolio committees, moderate them and support efficient prioritisation and decision-making.
• Through transparent demand portfolio management, you provide clarity on status, progress, risks and decisions and consistently follow up on agreed measures.
• In addition, you drive the continuous development of demand processes, governance and ServiceNow solutions and ensure sustainable improvements through lessons learned.

Why you will succeed

• You have a degree in business informatics, computer science, business administration or a comparable qualification.
• You already bring several years of experience in demand management, IT consulting, project management or a comparable function.
• You have a strong understanding of business processes and move confidently at the interface between business and IT.
• Experience with demand, portfolio or governance processes as well as knowledge of ServiceNow, Jira or comparable tools is an advantage.
• Analysing and structuring requirements as well as managing complex, cross-departmental topics and stakeholders are among your strengths.
• You convince with strong communication and moderation skills and manage to bring different interests together purposefully.
• You work in a structured, analytical and pragmatic way, take responsibility for your topics and approach challenges with a solution-oriented mindset.
• You communicate confidently in German and English.

What we offer you

• A multicultural working environment with the chance to help shape a liveable future
• State-of-the-art technologies and a modern workplace at a sustainable company
• A company that promotes talents and the further training of its employees
• The security of a financially healthy, broadly positioned group with strong roots in Switzerland
• Flexible working models and modern work equipment with home office options

• An exciting selection of benefits:
  • 5 weeks’ holiday and 9 paid bridging days
  • an in-house pension fund with a very good coverage ratio and 3 contribution levels
  • numerous discounts on well-known providers of products and services

Why our employees enjoy working with us, they tell you themselves in the following video: https://youtu.be/wtuhlIfjJq8.

At Implenia, we value and live diversity. Our recruitment process is therefore aimed at promoting diversity, equality and inclusion.

*We kindly ask recruitment agencies not to submit unsolicited CVs. All submissions will not be considered and do not constitute any obligation.