Specialist Segment Management Private Customers Retail 70 - 100 %

About the job

Specialist Segment Management Private Customers Retail 70 - 100 %

Gümligen Mattenstrasse

You will

• actively support the responsible Executive Board member in implementing the value proposition in the Customer Services and Products segment
• manage cross-channel market development for the Private Customers Retail segment and promote sustainable growth through targeted campaigns and sales processes
• act as an interface between sales and internal partners (product management, marketing, IT) and independently lead projects
• ensure effective controlling based on relevant KPIs and initiate appropriate measures in case of deviations
• further develop sales processes for the segment, define the advisory process and create tools for sales management
• contribute to the training and certification of our customer advisors in the area of investment and pension

You bring

• 5 to 7 years of professional experience in digitally supported sales management at a financial service provider
• ideally 3 to 5 years of professional experience in customer advisory
• a completed advanced technical college or a degree at university of applied sciences or university level
• strong analytical and conceptual skills and a strong goal- and result-orientation
• a resilient, down-to-earth personality with high self-motivation and pronounced communication skills
• fluent and very good written French skills (advanced technical discussions and business correspondence possible)
• enjoy working in interdisciplinary teams and the willingness to build segment-specific knowledge

What you should know

We offer

Tasks
We offer exciting and varied tasks for employees who want to help shape, simplify and actively initiate ideas.

Culture
We are simple and clear, treat each other as equals and maintain a collegial and friendly culture.

Organisation
We are a medium-sized company and rely on flat hierarchies and manageable processes.

Development
We invest in the development of our employees and promote our talents.

Flexible employment conditions
We offer our employees modern and flexible working time models such as working from home, flexible working hours, part-time work (also in leadership positions), purchase of additional holidays, unpaid leave, sabbatical, etc.

Special conditions
We grant our employees various benefits such as special conditions on all banking services, discounted purchase of REKA credits, employee referral bonus, 100% continued salary payment during military service, maternity, paternity and illness.

Your next step

Does this challenge appeal to you? We look forward to receiving your application.

Questions about the application process

Sonja Brechbühl

031 310 73 06

Questions about the position

Luca Gerber

Specialist Digital Banking / Management Support

031 320 94 34

luca.gerber@valiant.ch

About us

Valiant is an independent Swiss financial service provider operating exclusively in Switzerland. It offers private customers and SMEs a comprehensive, easy-to-understand range of financial services. Valiant is locally anchored in the following 15 cantons: Aargau, Basel-Landschaft, Basel-Stadt, Bern, Fribourg, Jura, Lucerne, Neuchâtel, Schaffhausen, Solothurn, St. Gallen, Thurgau, Vaud, Zug and Zurich. In addition, it is present throughout Switzerland thanks to innovative digital services. Valiant has a balance sheet total of 38.2 billion Swiss francs and employs around 1200 people – including over 70 trainees.