Head of Recovery and Debt Collection (a) 80 - 100%

About the job

We inspire sustainably – customers and team members alike. You too? Then you are the perfect fit for this exciting position as Head of Recovery and Debt Collection, where you will take your team to the next level and decisively shape BEKB. Let your ideas grow with us, together we offer more than banking.

• You have several years of leadership experience in the same or similar positions and your deep knowledge in credit business (private and corporate clients) as well as, if possible, also in recovery, distinguish you
• You have diverse experience in handling demanding business cases and know what it takes to work successfully with a wide range of stakeholders
• You have successfully completed an academic or higher professional education in business administration and have also furthered your education specifically in banking
• Your strong analytical and conceptual skills allow you to analyze complex problems and develop viable solutions and implement them quickly and effectively
• You possess strong communication skills as well as the assertiveness and resilience necessary for this position and its associated tasks

• Together with your team, you are responsible for the operational handling of the recovery and debt collection business of Berner Kantonalbank. You also take responsibility for developing demanding strategies in recovery and manage your own customer portfolio in German and French
• You lead the Recovery and Debt Collection team with 9 employees both in terms of personnel and expertise. Employee and team development is particularly important to you to sustainably ensure joint success. Furthermore, you continuously review the processes in recovery and debt collection and initiate necessary changes
• You support the specialists in the Recovery and Debt Collection team as well as the financial coaches in sales in demanding and risk-laden business relationships. You actively influence customers with an increased risk profile yourself
• You assess the default risk and are responsible for the value adjustment process, implement measures for early detection of risk positions, and independently approve transactions or submit applications to higher authorities
• Your active participation in projects and process optimizations complements your diverse range of tasks

• Promotion of your individual development needs, both in terms of time and finances
• Flexible working arrangements (part-time, job sharing, home office, annual working hours)
• Between 27 – 30 vacation days per year
• Sustainable compensation: no individual bonuses, but profit sharing for all employees
• How we interact: informal "you" culture - open – personal – team-oriented

Martin Flury
HR Business Partner

For pioneers, bridge builders, and future shapers: The BEKB Group has a lot to offer you as an employer – far more than banking. In the Bern/Solothurn region, we advise and support private and corporate clients with innovative financial services. The needs of our customers are always the focus of our daily work. With our IT subsidiary aity AG, we create the right technical conditions for this.

The well-being of our employees is close to our hearts. We promote young and experienced talents in their development, advocate for individual and flexible working arrangements, and pave the way for our employees for training and career opportunities . Our open and positive corporate culture is at the forefront. Trust, commitment, and sustainability are firmly anchored with us; diversity , collaboration, and humor are part of our DNA.