Kanton Zürich
Zürich
11 hours ago
Specialist 1 Unemployment Fund 80 - 100%
- 18 May 2026
- 80 – 100%
- Zürich
About the job
Specialist 1 Unemployment Fund 80 - 100%In the interest of employees and companies, the Office for Labour (AFA) contributes to strengthening the location Zurich. The labour market policy competencies are bundled within the AFA. Around 650 employees work at over 20 locations. The Unemployment Fund (ALK) is a service organisation of the Office for Labour (AFA). The ALK's mandate is to clarify entitlement as well as to calculate and pay benefits of the unemployment insurance (ALV).
To strengthen the existing unemployment compensation team (ALE) at the Leonardo location in Oerlikon, we are looking immediately or by arrangement for a committed professional who, after a instructive and intensive induction phase, is ready to develop into a Specialist 2 and take over their own case portfolio.
Your tasks:
- You check benefit entitlements and calculate unemployment compensation reliably and carefully
- You issue first-instance decisions and ensure that payments are made correctly and promptly
- You ensure that the AVIG is implemented in compliance with the law
- You competently and clearly answer telephone and written enquiries from our customers and advise all stakeholders in a service-oriented and professional manner
- After your induction, you take over your own case portfolio and work independently
Your profile:
- You have completed a 3-year commercial basic training or an equivalent commercial education, as well as initial experience in qualified case processing in a private or social insurance. Further training in social insurance is an advantage – or you are keen to develop in this area
- You work process-oriented, efficiently, enjoy making decisions and have a pronounced flair for numbers
- You enjoy teamwork – you are curious, interested in legal issues and open to new things
- You have very good oral and written German skills
We offer:
- A meaningful, varied activity with a lot of personal responsibility
- An established training and further education model that offers you real development opportunities within the organisation
- Attractive employment conditions according to cantonal guidelines
- Flexible working: home office option and two work locations (Winterthur and Zurich Oerlikon)
- A contribution to your meal costs (lunch voucher)
Sound like you?
You appreciate a lively environment with stable and fair framework conditions and want to become part of a strong team that brings in ideas, develops processes further and masters everyday life with humour? Then we should get to know each other!
Erolinda Shala, Head of Department, telephone 043 258 11 79, will be happy to provide you with further information. We look forward to your application. Learn more about us and our employees at www.zh.ch/afa.
