G. et F. Châtelain, succursale de Chanel SARL
GENEVA OFFICE LONGEMALLE
Last quarter
Internship - Digital & Client Engagement (bilingual French and German) - (M/F) - July 2026
- 17 January 2026
- 100%
- GENEVA OFFICE LONGEMALLE
Job summary
Join CHANEL's Parfums Beauté team in Geneva, where creativity meets luxury. This is a unique chance to grow in a dynamic marketing environment.
Tasks
- Support the e-retail strategy by coordinating online product launches.
- Manage e-commerce campaigns and update product assortments effectively.
- Enhance customer experience through CRM tools and omnichannel services.
Skills
- Currently pursuing a Master's degree in Marketing or Business.
- Strong organizational skills with attention to detail.
- Excellent communication skills in French, German, and English.
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About the job
The Perfumes & Beauty activity asserts its uniqueness through a promise: to reveal the beauty of every woman in what is most unique about her through her perfume, makeup and skincare products. This philosophy is largely inherited from Mademoiselle Chanel, who always worked to affirm her own independence and that of all women.
Within the Marketing team, and more specifically within the Digital & Client Engagement team, you take part in orchestrating the Perfumes & Beauty marketing plan for Switzerland.
Reporting to the Digital & Client Engagement manager, you participate in the deployment of the Swiss strategy, the in-store experience and campaign launches in collaboration with Regional Marketing and the Communication and Client Experience departments.
YOUR MISSIONS:
E-retail:
Ensure the transmission, uploading and monitoring of new products with our e-retailers according to the campaign plan
Coordinate online promotions with e-retailers
Monitor our e-retail sites and ensure compliance with the CHANEL graphic charter CHANEL
Implement optimisations with our e-retailers in the CHANEL brand space
E-commerce:
Monitor the e-merchandising animation plan for Perfumes & Beauty campaigns
Coordinate and update the product assortment on chanel.ch
Customer Relationship Management (CRM):
Follow up on proofs with the regional marketing team
Analyse the performance of email campaigns
Monitor and update client and employee records in the CRM tool
Write briefs for mailings
Coordinate client and employee birthdays
Client experience:
Support the implementation of the Maison’s omnichannel services
Monitor optimisations of digital tools
Others:
Opportunity to participate in additional projects alongside daily tasks, depending on needs and key periods of activity.
YOUR PROFILE:
Currently pursuing higher education such as HES / HEC (MASTER), you are looking for a responsible internship that will allow you to develop your marketing and digital skills, your product knowledge and enrich your business vision. You show curiosity for the Perfumes & Beauty and luxury universe, and you know the main Beauty players in Switzerland.
You demonstrate rigour and organisation, are multitasking and have an eye for detail.
You have excellent interpersonal skills and know how to coordinate different stakeholders in a multicultural environment.
Finally, you are autonomous and proactive, naturally adaptable and enjoy working in a stimulating and evolving environment.
You have excellent knowledge of German and English (spoken and written) and master IT tools.
Position conditions:
An internship agreement is mandatory for this position and must meet the following conditions:
The internship must be part of your study curriculum.
The internship must be necessary for obtaining the diploma.
The internship must be validated by the awarding of study credits.
Position information:
Contract: full-time internship (100%) and on-site
Start: 1 July 2026
Duration: 6 months
Working days: 5 days per week, Monday to Friday
Location: Geneva
Fluent French
Fluent or advanced German and English.
